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Pentland

3-star property
Princes Street, Thurso, Scotland 020 3788 4841
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4.0 out of 5
Very good!
See all 4 ebookers Reviews

"Nice stay again, good hotel, lovely helpful staff, spacious room but the radiator didn’t work (they did offer to move me to be fair) which meant it wa ... " More

By a verified traveller on Fri 27 Oct 2023

Points Of Interest

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Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£83* Per night/room 28 Apr - 29 Apr

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Classic Twin Room (Single Use)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Executive Double or Twin Room (Garden Wing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The free breakfast at Pentland gets good marks from our customers. During your stay, you're just a quick walk from Caithness Horizons. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free English breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Only motorbike parking on-site, free parking nearby
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests speak favourably about the clean guestrooms and the breakfast
  • Just a 5-minute walk from Caithness Horizons and a 3-minute drive from Scrabster Ferry Terminal
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Pentland ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Pentland

Everyone (2)
4 out of 5
Nice stay again, good hotel, lovely helpful staff, spacious room but the radiator didn’t work (they did offer to move me to be fair) which meant it was a bit ‘fresh’ (I left the bathroom door open and that warmed the whole lot until the cleaner shut it one day :-/ ) at times, also it was a first floor room facing the road and single glazed sash windows aren’t great for noise. Don’t be put off though the pluses always outweigh the minuses, I’ll definitely be staying again.

Posted by , from Burton on Trent on 27 Oct 2023

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Comment from Hotel Management

27 Oct 2023 by jc

Hi Gary thankyou for your stay and good to know our team will be so pleased to read this and we look forward to your next stay.

4 out of 5
Got a nice quiet room, very comfortable, staff were great as usual, bar food is good too, bit chaotic with 2 whole bus tours turning up for breakfast on the last morning at the same time but the staff sorted me out admirably.

Posted by , from Burton on Trent on 29 Apr 2023

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Comment from Hotel Management

29 Apr 2023 by jc

Thank you for your stay and so pleased our team where helpful and you enjoy our food many thanks

4 out of 5

Posted by , from Burton on Trent on 11 Feb 2022

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4 out of 5

Posted by on 16 Mar 2020

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Comment from Hotel Management

18 Mar 2020 by jc

Good morning and thankyou for staying with us and posting a score we do appreciate this and do hope you will return as soon as travel etc has come back to normal. Regards Reservations

About the Pentland

Location Princes Street, Thurso, Scotland KW147AA

Renovations + Closures

The property is closed between 24 December and 26 December.

The property is closed: New Year's Eve and New Year's Day.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. Event space at this hotel measures 25 square feet (2 square metres) and includes conference space. The business-friendly Pentland also features tour or ticket assistance, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Thurso hotel is smoke free.

  • 42 guestrooms or units
  • Conference rooms
  • 25 sq ft of conference space
  • 2 sq. m of conference space
  • English breakfast (free)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free parking nearby

Transport

  • Train station: Thurso Station (0.4 km / 0.3 mi)
  • Parking: Only motorbike parking on-site; free parking nearby

Room Amenities

Pentland offers 42 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served a free English breakfast daily from 7 AM to 9 AM.

On-site venue – This restaurant specialises in Regional cuisine and serves breakfast, lunch, dinner and light fare.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Windsurfing nearby
  • Golfing on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 10:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: GBP 10.00 per pet, per night, plus a deposit of GBP 10.00 per night
  • Only dogs are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Contactless check-in and contactless check-out are available.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:30 AM
  • Front desk closes daily at 10:00 PM
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: GBP 10.00 per night
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pentland Hotel Thurso
  • Pentland Thurso
  • Pentland Hotel Thurso
  • Pentland Hotel
  • Pentland Thurso
  • Hotel Pentland Thurso
  • Thurso Pentland Hotel
  • Hotel Pentland
  • Pentland Hotel
  • Pentland Thurso
  • Pentland Hotel Thurso

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.