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4.8 out of 5

"What a Beautiful property for staying at! Second time spending 3 weeks at this resort! The heated pool was was absolutely wonderful! Actually it made ... " More

By a verified traveller on Fri 08 Sep 2023

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Standard Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
£182* Per night/room 21 Apr - 22 Apr

Junior Suite, Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Suite, Terrace

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Aqua Suites. During your stay, you'll be within walking distance of Puerto del Carmen Beach. Features include free breakfast and free WiFi in public areas, plus 2 restaurants.

  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • The 2 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Services include a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Puerto del Carmen Beach and 7 minutes from Pocillos Beach

Aqua Suites ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aqua Suites

Everyone (1) Couples (1)
4 out of 5
What a Beautiful property for staying at! Second time spending 3 weeks at this resort! The heated pool was was absolutely wonderful! Actually it made my stay! It was so relaxing and enjoyable for the kids. That, and the fabulous breakfast! Only 2 complaints, 1: no way to wash clothes. They should provide a laundry room to wash your clothes, especially when travelling with children. Also we were a little disappointed we didn't get breckfast the morning we arrived this time. We article at 9:30am and were told it was new management policy! This was quite disappointing to say the least. Last time we got this and it was such a lovely gesture! So lose a star for that alone, bad decision by management! Anyway, big shout out to a few members of staff that go above and beyond...Ivan the barman!! Sam the waItess, I wish I could remember the other catering staff that were equally as fantastic, the waiter with the beard and the small dark petite young waitress. Wonderful, wonderful staff indeed. The best I've ever come across, and I've been a manager the past 14 years!

Posted by on 8 Sep 2023

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5 out of 5
Staff and food excellent hotel very clean.

Posted by on 14 Oct 2022

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5 out of 5

Posted by on 7 May 2019

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Comment from Hotel Management

9 May 2019 by Virginia Toledo

Thank you for your score. We are delighted you have given our hotel top marks. Look forward to seeing you again in the near future. Best wishes,

5 out of 5

Posted by on 19 Mar 2023

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Property Features

Aqua Suites offers its guests a kids' pool, an outdoor pool, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. A terrace, tour or ticket assistance, and a garden are also featured at Aqua Suites. This 4-star Tías hotel is smoke free.

  • 67 guestrooms or units
  • 2 dining venues
  • Cooked-to-order breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Room Amenities

Aqua Suites offers 67 air-conditioned accommodations with minibars (stocked with some free items) and a safe. Rooms open to furnished balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. This Tías hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Private balcony (furnished)
  • Stocked minibar (select free items)
  • Flat-screen television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.

Aqua Suites has 2 restaurants on site.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash.

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No lifts
  • Property registry number - H35-3-0084
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures

Hotel Names

  • Aqua Suites Hotel Puerto del Carmen, Lanzarote
  • Aqua Suites Tias
  • Aqua Suites Puerto del Carmen, Lanzarote
  • Aqua Suites Hotel Tias
  • Hotel Aqua Suites Tias
  • Tias Aqua Suites Hotel
  • Aqua Suites Hotel
  • Hotel Aqua Suites
  • Aqua Suites Tías
  • Aqua Suites Hotel
  • Aqua Suites Hotel Tías

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.