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"The hotel boasts a great beachfront location. The staff are very friendly and helpful. The bed was comfortable. There was daily room service. I fel ... " More

By a verified traveller on Wed 30 Oct 2019

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Hotel Description

The comfortable rooms at Hotel Beatriz Playa & Spa get high marks from our customers. During your stay, you're just a quick walk from Playa de Matagorda. Free breakfast, free WiFi in public areas and free self-parking are available. Built in 1995, this 4-star hotel has 404 rooms over 4 floors. Free WiFi and balconies are available in all rooms.

  • Air-conditioned rooms with balconies, flat-screen TVs and minibars
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine at La Piazza, one of the property's 5 restaurants and 2 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with body scrubs, body wraps or body treatments at Beatriz Spa
  • Services include a free kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes an outdoor tennis court, a fitness centre and volleyball
  • Guests speak favourably about the overall condition of the property and the restaurant
  • 5 minutes by car from Pocillos Beach and 6 minutes from Rancho Texas Park Zoo
  • Local-area shuttle service available for a fee

Superior Room, Sea View (Single Use)

Bed Count 2 Single Beds Maximum Occupancy 1 Max

Superior Room (3 Adults)

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Twin Room, Sea View (2 Adults and 2 Children)

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Junior Suite (3 Adults and 2 Children)

Bed Count 3 Single Beds Maximum Occupancy 5 Max

Standard Room, Sea View (3 Adults and 1 Child)

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Standard Triple Room

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Hotel Beatriz Playa & Spa ratings based on 11 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Beatriz Playa & Spa

Everyone (7) Couples (3) Friends (1)
5 out of 5

Posted by on 29 Feb 2020

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4 out of 5
The hotel boasts a great beachfront location. The staff are very friendly and helpful. The bed was comfortable. There was daily room service. I felt the room was dated and requires a repaint. The meals are buffet style with great choice and plenty of food. There is plenty of onsite facilities i.e. spa, gym, nightly entertainment.

Posted by , from Ireland on 30 Oct 2019

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Comment from Hotel Management

5 Nov 2019 by RRPP

Dear Jules, We would like to thank you taking your time in to let us know how much did you enjoyed with us. We hope to see you soon! Regards, Cristina

1 out of 5
would not stay there again food not good aircraft flying over the hotel every few minutes payed way to much for what we got will put comment on trip adviser to warn people not to stay. Sarah o Connor

Posted by on 8 Jan 2019

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Comment from Hotel Management

13 Jan 2019 by RRPP

Dear guest, We are sorry about the bad experience you had with us. We are taking notes about your comments to improve on the service you already let us know. Regards, Cristina

3 out of 5

Nice spa and room

Booked to take my wife on a trip for her birthday I booked room and spa plus breakfast. Room nice clean no English channels at all. Went for breakfast to have a cooked breakfast to found the food was not cooked so we had bread like everyone else around. The best part of the hotel is deffo the spa 👍 so overall rate I give out of ten is 6 and a half

Posted by on 29 Jan 2018

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Comment from Hotel Management

29 Mar 2018 by RRPP

Dear guest, We will take note about your review. Also, we want to thank you to spend time in to let us know it. We are grateful you enjoyed our spa. Regards, Public Relations Department

4 out of 5

Great hotel & staff

Pros: We enjoyed or time there and our experience
Cons: Change bed sheets more regular and provide an iron instead of making you hire it for the week when we were only there for 5 days.
Location: Location was lovely but a little close to the airport but we were aware when we booked so new what to expect with ocational noise from the planes.
Me and my wife had a Great Holiday and was pleasantly surprised at how big the hotel was and how much tree was to do activity wise. The entertainment staff were amazing especially the daytime staff that held the classes by the pool throughout the day. The spa was great and would use this hotel again for sure!

Posted by , from west mids on 15 Nov 2017

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4 out of 5
Pros: nice big rooms.
Location: Few shops and bars close by. Lovely walk along the prom.
Lovely hotel, very big. 5 euros in a taxi to peurto del carmen but quite a few shops and bars near by.

Posted by , from Liverpool on 18 Sep 2017

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4 out of 5
Staff mostly friendly. Good food. Poor entertainment. Great spa.

Posted by , from st helens on 6 Feb 2017

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Comment from Hotel Management

1 Apr 2017 by Management Hotel Beatriz Playa & Spa****

Dear Guest, Thank you very much for choosing our Hotel for your holidays. We hope you have enjoyed your days in Lanzarote and we hope to see you very soon. Regards, The Management Hotel Beatriz Playa & Spa****

3 out of 5

Great location don't stay all-inclusive if you want to get to know the island

We love the location of this hotel, on the promenade at Matagorda so easy and safe to cycle into Arrecife or Puerto del Carmen, as it is traffic free. Two great pools, only one heated, but not a problem. Spacious rooms, good range of food available on breakfast buffet, although they served the best orange juice at the patio restaurant. Sadly they charge extra for use of the safe, fridge and wi-fi. Easy to budget if you are a family on an all-inclusive deal, but you don't get to see or feel the island, and there were always queues for food or drink at the pool bar.

Posted by on 20 Nov 2015

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5 out of 5

Lovely holiday!

Just come back from a weeks holiday at beginning of September. Positives: good quality, lots of variety and big quantity of food, no need to eat out. Lovely room, we stayed in a junior suite, room 3046, spacious, had a lovely part view of the sea. Very clean and well kept hotel. Entertainment for both young and old, the usual holiday entertainment, the animation team worked very hard. Spa facility was a great experience and value for money. Shops near by. Beach a short walk away. Plenty of sun loungers although we went out of school holidays. Large enough swimming pools, kept very clean. Although it was good that the pools were salt water and this is good, it can also sting the eyes a bit so be careful. Negatives: Beds quite hard. The airport close and although bearable you do hear every plane coming in and out of the airport. The soft drinks very often had no fizz in them. Puerto Del Carmen town was not walkable distance. Having said that we had a lovely holiday, and would return. One thing the hotel did do was put a bottle of bubbly, a plate of fruit and a lovely card in my room on my birthday, it was a lovely touch, and totally unexpected.

Posted by on 15 Sep 2015

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5 out of 5

Good hotel and spar

It was a very good and clean hotel. Helpfull staff

Posted by on 8 Oct 2013

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About the Hotel Beatriz Playa & Spa

Location C/ Mato s/n, Tias, Lanzarote 35510

All-inclusive Details

All-inclusive room rates at Hotel Beatriz Playa & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks and beverages included

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Room service
  • Airport transfers
  • Gratuities

  • Surcharge for premium or imported alcoholic beverages
  • All meals served buffet style
  • Additional gratuities accepted
  • All on-site activities, facilities and equipment included
  • Airport transfers not included
  • Gratuities not included
  • Room service not included
  • All food and beverages included

Property Features

Some rates at Hotel Beatriz Playa & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hotel Beatriz Playa & Spa offers its guests a full-service spa, 2 the outdoor swimming pools, an outdoor tennis court, and a fitness centre. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 1076 square feet (100 square metres) and includes conference rooms. A kids' pool, spa services, and a library are also featured at the family-friendly Hotel Beatriz Playa & Spa. Free self parking is available. Smoking is allowed in designated areas at this 4-star Tias hotel.

  • 404 guestrooms or units
  • 4 levels
  • 5 dining venues
  • 2 bars or lounges
  • 1076 sq ft of conference space
  • 100 sq. m of conference space
  • Built in 1995
  • Buffet breakfast (free)
  • Bar by the pool
  • Coffee shop
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools -2
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Arrecife (ACE-Lanzarote) (4.9 km / 3 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Hotel Beatriz Playa & Spa offers 404 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers. This Tias hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Wheelchair accessible

Food & Drink

Guests are served a free buffet breakfast daily from 8:00 AM to 10:00 AM.

La Piazza – This buffet restaurant specialises in Italian cuisine and only serves dinner.

Davao – This poolside buffet restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.

Bamboo – This restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open selected days.

La Barqueta – On-site piano bar. Open daily.

Mindanao – On-site bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Beach volleyball on site
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Beatriz Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

  • Sauna in spa
  • Minimum age to access spa is 14
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Beatriz Playa
  • Beatriz Playa Hotel
  • Beatriz Playa Tias
  • Hotel Beatriz Playa
  • Hotel Beatriz Playa Tias
  • Hotel Beatriz Playa & Spa Tias
  • Hotel Beatriz Playa & Spa Hotel
  • Hotel Beatriz Playa & Spa Hotel Tias

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.