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Hotel Description

Our customers tell us that they enjoy the helpful staff at Hotel Puerto Carmen. During your stay, you'll be within walking distance of Puerto del Carmen Beach. You'll find features such as an outdoor pool, a restaurant and a bar. This 1-star hotel has 148 rooms. Enjoy your stay with amenities like a kitchenette and a furnished balcony/patio in each room.

  • All rooms offer kitchenettes, furnished balconies or patios and separate dining areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Amenities include a computer, laundry facilities and multilingual staff
  • On-site recreation includes an outdoor tennis court and a playground
  • Guests speak favourably about the proximity to shopping and the helpful staff
  • 13 minutes by foot from Puerto del Carmen Beach and a 3-minute drive from Pocillos Beach

Apartment, 1 Bedroom

Bed Count 2 Single Beds Maximum Occupancy 3 Max
£41* Per night/room 15 Apr - 16 Apr

Apartment, 2 Bedrooms

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Hotel Puerto Carmen ratings based on 1 verified reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Puerto Carmen

Everyone (1)
5 out of 5

Posted by on 18 Feb 2020

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Comment from Hotel Management

23 Feb 2020 by Community Manager

Dear Guest, We thank you for your rating and for the time dedicated to publish it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Hotel Puerto Carmen Riversun-Touristic

Renovations + Closures

This property is closed from 15 March 2020 to 11 April 2020 (dates subject to change).

Property Features

Hotel Puerto Carmen offers its guests an outdoor tennis court and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. A terrace, tour or ticket assistance, and an arcade/games room are also featured at Hotel Puerto Carmen. This Tias hotel is smoke free.

  • 148 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Garden
  • Computer for guest use
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Outdoor tennis court
  • Kitchenette
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Separate dining area
  • Fridge
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free parking nearby

Transport

  • Airport: Arrecife (ACE-Lanzarote) (8.8 km / 5.5 mi)
  • Parking:

Room Amenities

Hotel Puerto Carmen offers 148 forms of accommodation with laptop-compatible safes and coffee/tea makers. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Televisions come with pay-per-view films. Kitchenettes offer fridges, hobs, microwaves and separate dining areas. Bathrooms include a bath and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is offered on weekdays only and hairdryers can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchenette
  • Private balcony or patio (furnished)
  • Dining room
  • Sitting area
  • Television
  • Films for purchase
  • Fridge
  • Microwave
  • Hob
  • Coffee maker
  • Kitchenware
  • Bathtub
  • Housekeeping (weekdays only)
  • Hairdryer available
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 9:00 AM.

On-site venue – This buffet restaurant specialises in regional cuisine and serves breakfast and dinner.

On-site venue No. 2 – This poolside bar specialises in regional cuisine and serves breakfast, lunch, dinner and light fare.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Scuba diving nearby

Spa Services

  • Hydrotherapy treatments

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 9 for adults and EUR 4.5 for children (approximately)
  • Fee for in-room wireless Internet: EUR 7 per day (rates may vary)
  • Fee for wireless Internet in public areas: EUR 7 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Puerto Carmen
  • Puerto Carmen Hotel
  • Hotel Puerto Carmen Tias
  • Hotel Puerto Carmen Tias
  • Hotel Puerto Carmen Hotel
  • Hotel Puerto Carmen Hotel Tias

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.