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"We have stayed at this hotel 3 times since Dec 2019 ....15 months and enjoyed it tremendously . We are really impressed with every member of staff. Th ... " More
30 Jun 2021 by Online Reputation Manager
Sehr geehrter Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt in unserem Hotel Riu Paraiso Lanzarote Resort zu bewerten. Es enttäuscht uns sehr festzustellen, dass Sie mit Ihrem Aufenthalt unzufrieden waren und wir keinen guten Eindruck bei Ihnen hinterlassen konnten. Gleichzeitig überrascht uns Ihr Kommentar zum ersten zugewiesenen Zimmer zu lesen, da alle unsere Zimmer dieselben vorgegebenen Bestimmungen zur Schallisolierung erfüllen. Bitte seien Sie versichert, dass wir Ihr Feedback zur Prüfung an die Leiter der entsprechenden Bereiche zur weitergeben werden. Sehr gerne würden wir die Chance haben, Sie erneut in einem unserer Hotels begrüßen zu dürfen und Ihnen einen angenehmeren Aufenthalt zu bieten. Mit den besten Wünschen verbleiben wir, Hotel Riu Paraiso Lanzarote Resort Online Reputation Manager
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
Land activities
Entertainment
Not included
Hotel Riu Paraiso Lanzarote - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Bring your whole family to Hotel Riu Paraiso Lanzarote - All Inclusive for summer fun including 4 outdoor swimming pools, the free kids' club and a children's pool. Free breakfast is available daily. There are 3 restaurants on site. You can unwind with a drink at one of the 5 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a health club and a terrace. Free self parking is available. A complete renovation of Hotel Riu Paraiso Lanzarote - All Inclusive was completed in December 2021. This 4-star Tías property is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Free self parking
Hotel Riu Paraiso Lanzarote - All Inclusive offers 598 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. Satellite televisions are provided. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and change of towels can be requested.
Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
Los Pocillos – This buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Yashima – This theme restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open selected days.
Yaiza – This theme restaurant specialises in local cuisine and only serves dinner. Reservations are required. Open selected days.
2 outdoor tennis courts and a health club are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.
Guests aged under 16 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities. Enhanced food service safety measures are in place. Individually wrapped food options are available. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Covid-19 Health Protocol (RIU) guidelines.
