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5.0 out of 5

"Hotel was great food was alright but overall good visit and we will definitely be back " More

By a verified traveller on Sat 17 Aug 2019

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Double Room (Extra Bed)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Double Room Single Use

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Double Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the bar at Relaxia Lanzaplaya. During your stay, you're just a quick walk from Puerto del Carmen Beach. You'll find features such as free WiFi in public areas, plus 2 outdoor pools and a restaurant. This 3-star aparthotel has 168 aparthotels over 2 floors. Each apartment offers a kitchenette and a balcony/patio.

  • Each apartment offers a kitchenette, a balcony or patio and a flat-screen TV
  • Free Wi-Fi in some public areas
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the location and the proximity to the airport
  • Just a 4-minute walk from Puerto del Carmen Beach and a 4-minute drive from Pocillos Beach

Relaxia Lanzaplaya ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Relaxia Lanzaplaya

Everyone (1) Couples (1)
5 out of 5
Hotel was great food was alright but overall good visit and we will definitely be back

Posted by on 17 Aug 2019

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5 out of 5
Der Unterkunft ist sehr nah am Strand und Mitten ins Geschehen, trotzdem an sehr ruhige Lage

Posted by , from Schweiz on 29 May 2019

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Comment from Hotel Management

22 Jun 2019 by FOMLZP

Sehr geeherte Luis, Vielen Dank für Ihre Bewertung, wir freuen uns dass Ihnen mit uns gefallen hat. Relaxia Lanzaplaya team

All-inclusive Details

All-inclusive room rates at Relaxia Lanzaplaya are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Taxes are included.

Food and beverages

  • All buffet meals, snacks and local non-alcoholic beverages included

Entertainment

  • On-site entertainment and activities

Not included

  • Gratuities

  • Taxes included
  • All meals served buffet style
  • On-site entertainment and activities included
  • Local non-alcoholic beverages and soft drinks included
  • Additional gratuities accepted
  • Gratuities not included
  • All food and beverages included

Property Features

Some rates at Relaxia Lanzaplaya are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Relaxia Lanzaplaya offers its guests 2 outdoor swimming pools and a kids' pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. A terrace, tour or ticket assistance, and vending machine are also featured at the eco-friendly Relaxia Lanzaplaya. This 3-star Tias aparthotel is smoke free.

  • 168 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Fridge
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free parking nearby

Room Amenities

Relaxia Lanzaplaya offers 168 forms of accommodation with a hairdryer and free toiletries. Rooms open to balconies or patios. Accommodation at this 3-star aparthotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include baths or showers. Flat-screen televisions come with satellite channels. Business-friendly amenities include desks and telephones. Housekeeping is offered on a limited basis and an iron/ironing board can be requested.

  • In-room kitchenette
  • Private balcony or patio
  • Separate bedroom
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Microwave
  • Hob
  • Kitchenware
  • Bath or shower
  • Housekeeping (limited)
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Ensuite bathroom

Food & Drink

On-site venue – This buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Scuba diving nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wired Internet: EUR 25.00 per week (rates may vary)
  • In-room safe fee: EUR 7 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Apartamentos Relaxia Lanzaplaya Apartment Tias
  • Apartamentos Relaxia Lanzaplaya Apartment
  • Apartamentos Relaxia Lanzaplaya Tias
  • Relaxia Lanzaplaya Apartment Tias
  • Relaxia Lanzaplaya Tias
  • Relaxia Lanzaplaya Tias
  • Relaxia Lanzaplaya Aparthotel
  • Relaxia Lanzaplaya Aparthotel Tias

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.