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4.5 out of 5

"Very spacious property with lovely grounds, but in a remote and quiet part of Puerto del Carmen. Breakfast was plentiful but bland imo. " More

By a verified traveller on Sat 28 Sep 2019

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Single Room, Accessible

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Twin Room, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Triple Room, Accessible

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Double Room, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at Resort Casas Heddy, you'll be within walking distance of Puerto del Carmen Beach. Free breakfast, free WiFi in public areas and free self-parking are available. Built in 1975, this 3-star resort has 74 rooms over 2 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with private gardens, flat-screen TVs and fridges
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Casas Heddy
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to body treatments at the spa
  • Amenities include laundry facilities, a lift and a terrace
  • On-site recreation includes a fitness centre, mini golf and aerobics classes
  • Just a 5-minute drive from Lanzarote Golf Resort and a few minutes from Rancho Texas Park Zoo
  • Pets welcome for a fee

Resort Casas Heddy ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Resort Casas Heddy

Everyone (1)
4 out of 5
Very spacious property with lovely grounds, but in a remote and quiet part of Puerto del Carmen. Breakfast was plentiful but bland imo.

Posted by on 28 Sep 2019

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Comment from Hotel Management

3 Oct 2019 by Management

Thank you for your comments. We are constantly improving the quality and service of our facilites and comments like yours are highly appreciated.

5 out of 5
Good location, great staff & great breakfast. Hard to find bad points here - had the on site massage with Frida which was wonderful! Looking forward to returning here already & big thanks to Michal for all the activities

Posted by on 13 Sep 2019

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Comment from Hotel Management

16 Sep 2019 by Booking

Thank you so much for your feedback! Hope to see you back in Casas Heddy some time in the near future!

Property Features

Resort Casas Heddy offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A fitness centre, a terrace, and tour or ticket assistance are also featured at Resort Casas Heddy. Free self parking is available. This 3-star Tias resort is smoke free.

  • 74 guestrooms or units
  • 2 levels
  • Built in 1975
  • Buffet breakfast (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Miniature golf on site
  • Bowling alley on site
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Resort Casas Heddy offers 74 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower. This Tias resort provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Private outdoor space
  • Flat-screen television
  • Fridge
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Safe
  • Climate control
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 9:30 AM.

Casas Heddy – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Miniature golf on site
  • Bowling alley on site
  • Fitness classes on site

Spa Services

The on-site spa has massage/treatment rooms. Services include body treatments.

The spa is open daily.

  • Body treatments

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets are welcome for a fee

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cots/infant beds. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casas Heddy Apartment LAS PALMAS DE GRAN CANARIA
  • Casas Heddy Apartment
  • Casas Heddy Resort Tias
  • Casas Heddy Tias
  • Resort Casas Heddy Tias
  • Tias Casas Heddy Resort
  • Casas Heddy Resort
  • Casas Heddy Tias
  • Tias Resort Casas Heddy Resort
  • Resort Casas Heddy Tias
  • Resort Resort Casas Heddy Tias
  • Casas Heddy
  • Resort Resort Casas Heddy
  • Resort Casas Heddy Tias
  • Resort Casas Heddy Resort
  • Resort Casas Heddy Resort Tias

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.