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4.0 out of 5

"Clean comfy hotel room. Hotel centrally located. Free car park opposite hotel " More

By a verified traveller on Sat 17 Nov 2018

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Superior Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
£59* Per night/room 2 Oct - 3 Oct

Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking (Single Room with 1 Single Bed)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Executive Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The Grosvenor's walkable location gets high marks from our customers. During your stay, you're just a quick walk from South Canterbury Museum. Free WiFi in public areas, free self-parking and a restaurant are available.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a front-desk safe, a business centre and conference space
  • Guests speak favourably about the convenient parking and the location
  • Just a 3-minute drive from Caroline Bay Beach and 8 minutes from DB Brewery

The Grosvenor ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Grosvenor

Everyone (1) Couples (1)
4 out of 5
Clean comfy hotel room. Hotel centrally located. Free car park opposite hotel

Posted by on 17 Nov 2018

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Comment from Hotel Management

4 Jan 2019 by The Grosvenor

Hello Thank you for your review Kind regards, The Grosvenor

4 out of 5
Etablissement correct. Situé en centre ville. Parking hôtel.

Posted by on 1 Aug 2019

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Comment from Hotel Management

12 Aug 2019 by The Grosvenor

Hello, Thank you for your review! Kind regards, The Grosvenor

About the The Grosvenor

Location 26 Cains Terrace, Timaru,

Renovations + Closures

The property will be renovating from 7 January 2022 to 30 April 2023 (completion date subject to change). The following areas are affected:

  • Selected guestrooms

The following facilities are closed for Christmas Day and New Year's Day:

  • Bar/lounge
  • Business centre
  • Casino
  • Dining venue
  • Front desk
  • Meeting facilities
  • Laundry facilities

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. Public spaces have free WiFi. Event space at this hotel measures 1787 square feet (166 square metres) and includes conference rooms. The eco-friendly The Grosvenor also features a casino, laundry facilities, and dry cleaning/laundry services. Self parking is free. This 3-star Timaru hotel is smoke free.

  • 49 guestrooms or units
  • 1787 sq ft of conference space
  • 166 sq. m of conference space
  • Casino
  • Dining venue
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Timaru Station (0.3 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

The Grosvenor offers 49 accommodations with a safe and coffee/tea makers. 32-inch Flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Timaru hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:30 AM to 9:30 AM.

TGB – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Roll-in shower
  • Handrails in stairways
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 13.00 and NZD 24.00 for adults, and NZD 13.00 and NZD 24.00 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grosvenor Hotel Timaru
  • Grosvenor Timaru
  • The Grosvenor Hotel
  • The Grosvenor Timaru
  • The Grosvenor Hotel Timaru

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Qualmark Sustainable Tourism Business Award

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 3 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.