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"great sta, very central. Nice hotel room size not that bad " More

By a verified traveller on Fri 26 Apr 2019

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Double Room, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 3 Max
£56* Per night/room 26 Oct - 27 Oct

Single Room, Non Smoking, City View

Bed Count 1 Single Bed Maximum Occupancy 2 Max

Twin Room, Non Smoking, City View

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Twin Room, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Twin Room, Smoking

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Single Room, Smoking

Bed Count 1 Single Bed Maximum Occupancy 2 Max

Hotel Description

The comfortable rooms at APA Hotel Shinjuku Kabukicho Tower get good marks from our customers. During your stay, you're just a quick walk from Robot Restaurant. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available. This 3-star hotel has 620 rooms over 28 floors. Each room includes amenities such as free WiFi and a TV.

  • Air-conditioned rooms with TVs, first-run films and fridges
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front-desk safe and multilingual staff
  • Guests speak favourably about the overall condition of the property and the comfortable guestrooms
  • Within a 15-minute walk of Omoide Yokocho and Shinjuku Gyoen National Garden

APA Hotel Shinjuku Kabukicho Tower ratings based on 11 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for APA Hotel Shinjuku Kabukicho Tower

Everyone (8) Couples (2) Family (1)
5 out of 5
great sta, very central. Nice hotel room size not that bad

Posted by on 26 Apr 2019

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Comment from Hotel Management

28 May 2019 by Clerk Hasegawa

Thank you for your recent patronage. Our concept is “a city styled” which provide a big sized bed in a compact room. Our room size is considered as “high quality, high tech and environmental friendly” It makes everything possible for you to do while you are sitting or lying on your bed.

3 out of 5

Good location, hotel lacking

Modern hotel, but it wasn't great for us. The room was too hot and the window doesn't open and the air conditioning would only heat. The solution from front desk was to offer a fan - we had to wedge our door open to let the cold air in from the communal areas. Cleaning was also poor, so much dust everywhere.

Posted by , from London on 25 Mar 2018

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4 out of 5
Spa oli mukava elämys. Kylpylästä oli upea näkymä kaupungin ylle.

Posted by on 19 Sep 2019

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Comment from Hotel Management

20 Sep 2019 by Clrek Nishikawa

Thank you for your recent patronage. We are delighted to hear your pleasant experience with us. We will share this review with the respective department to improve our services to be further better one to gain more confidence by all the guests.

3 out of 5
Nice view, but dirty windows, never cleaned inside. The room ist the smallest one that I have had in 50 year of travelling. For printing the boarding passes, they asked me to pay 10 yen for each after 2 weeks spent in their hotel,,, Otherwise OK

Posted by on 4 Jul 2019

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Comment from Hotel Management

21 Jul 2019 by Clerk Nishikawa

Thank for your recent patronage and valuable time to post this review. We appreciate for your valuable time to post this review. We will try our best to make our service better and better to be chosen by everyone. We are looking forward to welcoming you back in the near future.

4 out of 5
We liked the hotel room in general. It was compact, cheap option in good location. The toilet has a modern washlet which was great. The room had good selection of hygiene products. The onsen was great! Things we didn't like: - We booked room for 2 people and the bed only got one blanket. We asked for a 2nd blanket and got a thick, warm blanket. - Pillows were terrible. They were 3 cm thick. We had to fold them in half to be able to sleep on them. - The sounds from the Kabukicho night life are heareable during the night and disturb sleep. Just pack earplugs when you plan to sleep here.

Posted by on 29 Jun 2019

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Comment from Hotel Management

29 Jun 2019 by Clerk Ando

Thank for your recent patronage and valuable time to post this review.  We are delighted to hear that you found our room to be clean. We will continue to improve our cleaning services to make it better one. As you mentioned we have public bath on the 28th floor. You may enjoy it from 3pm to 11am throughout the nights. The use of it is free of charge and exclusive for our guests only. If you like, we can rent pillows and blankets, so please contact the front desk next time. We appreciate for your valuable time to post this review. We are looking forward to welcoming you back in the near future.

4 out of 5
War das, was ich erwartet habe. Für den Preis okay. Die Kissen waren etwas gewöhnungsbedürftig, aber ansonsten eigtl. nichts zu beanstanden, aber auch nichts Besonderes hervorzuheben.

Posted by on 14 Jun 2019

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Comment from Hotel Management

14 Jun 2019 by Clark Nishikawa

Thank you for your recent patronage and valuable time to post this review. We appreciate for your valuable time to post this review.  We will try our best to make our service better and better to be chosen by everyone. We are looking forward to welcoming you back in the near future.

4 out of 5
Siivouksen kanssa pientä epäselvyyttä (se, millaisen siivouksen on huoneen ovissa pidettävillä magneeteilla "tilannut": normaali, eko vai ei siivousta ollenkaan). Vaikka oli eko valittuna oikeaan aikaan mennessä, niin oven eteen oli ilmestynytkin vain säkki puhtaita päivittäistarvikkeita "ei siivousta" vaihtoehdon mukaisesti. Yleisesti kuitenkin siivous ihan ok.

Posted by on 30 May 2019

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Comment from Hotel Management

2 Jun 2019 by S.Ohta

We regret to learn from your comments about our cleaning insufficiency. Your valuable comment will be shared with the respective head department for the further improvement. We also had spoken the cleaning maid who was in charge of your room to make everything clear for the further improvement.

4 out of 5

Posted by on 8 Apr 2019

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Comment from Hotel Management

2 Jun 2019 by Clark Chonan

Thank you for your recent patronage and valuable time to post this review. We will try our best to make our service better and better to be chosen by everyone. We are looking forward to welcoming you back in the near future.

5 out of 5

Posted by on 18 Nov 2018

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3 out of 5
Lage OK, Personal kann eher schlecht Englisch. Wenn man ein Tatoo hat wird man nicht ins SPA also an den Pool gelassen. Die Zimmer riechen etwas unangenehm.

Posted by on 24 Sep 2018

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About the APA Hotel Shinjuku Kabukicho Tower

Location 1-20-2 Kabukicho, Tokyo, 160-0021

Property Features

There's a restaurant on site. WiFi and wired Internet are free in public spaces. Vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at APA Hotel Shinjuku Kabukicho Tower. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 620 guestrooms or units
  • 28 levels
  • Dining venue
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Tokyo (HND-Haneda) (29.9 km / 18.6 mi)
  • Train station: Seibu-Shinjuku Station (0.2 km / 0.1 mi)
  • Metro station: Higashi-shinjuku Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

APA Hotel Shinjuku Kabukicho Tower offers 620 forms of air-conditioned accommodation with complimentary slippers and a hairdryer. Beds feature down comforters and premium bedding. Televisions come with first-run films and pay-per-view films. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Television
  • First-run films
  • Films for purchase
  • Fridge
  • Electric kettle
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.

Common cafe – This restaurant serves breakfast, lunch and dinner.

Spa Services

Public bath/onsen services include an indoor public bath. This service features separate men's and women's areas.

  • Indoor public bath (no mineral springs)

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property provides luggage storage on check-in and check-out dates only. Overnight storage is not available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between JPY 1800 and JPY 2000 for adults, and JPY 1100 and JPY 1300 for children (approximately)
  • Self-parking fee: JPY 2000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • APA Hotel Shinjuku Kabukicho Tower
  • APA Hotel Kabukicho Tower
  • APA Shinjuku Kabukicho Tower
  • APA Kabukicho Tower
  • Apa Hotel Shinjuku-Kabukicho Tower Tokyo
  • Apa Shinjuku Kabukicho Tower
  • APA Hotel Shinjuku Kabukicho Tower Hotel
  • APA Hotel Shinjuku Kabukicho Tower Tokyo
  • APA Hotel Shinjuku Kabukicho Tower Hotel Tokyo

You should know

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.