Skip to main content
Beginning of main content
5.0 out of 5

"Excellent design and incredible views from the room. " More

By a verified traveller on Fri 20 Mar 2020

Enter dates to see availability

Select your room to view prices

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
£224* Per night/room 10 May - 11 May

Room, 2 Single Beds, Bay View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Bay View (Andaz)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Bay View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Single Beds, Park View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

The clean rooms at Andaz Tokyo Toranomon Hills - a concept by Hyatt get good marks from our customers. During your stay, you'll be within walking distance of Tokyo Tower. Features include free WiFi in public areas, plus 3 restaurants and a full-service spa. Built in 2014, this 5-star hotel has 164 rooms over 6 floors. All rooms offer free stocked minibars and flat-screen TVs.

  • Air-conditioned rooms with free minibar items, iPod docking stations and 24-hour room service
  • Free Wi-Fi in some public areas
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at AO スパ&クラブ
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and nice bathrooms
  • Just a 4-minute drive from Tokyo Tower and 5 minutes from Tokyo Imperial Palace
  • Airport shuttle service available for a fee

Andaz Tokyo Toranomon Hills - a concept by Hyatt ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Andaz Tokyo Toranomon Hills - a concept by Hyatt

Everyone (1)
5 out of 5
Excellent design and incredible views from the room.

Posted by on 20 Mar 2020

Was this review helpful to you?

About the Andaz Tokyo Toranomon Hills - a concept by Hyatt

Location 1-23-4 Toranomon, Minato-ku, Tokyo, Tokyo-to 105-0001

Renovations + Closures

The following facilities or services will be unavailable from April 27 2021 to May 11 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Spa/Beauty services

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Andaz Tokyo Toranomon Hills - a concept by Hyatt offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 8288 square feet (770 square metres) and includes conference rooms. A sauna, a terrace, and tour or ticket assistance are also featured at the luxury Andaz Tokyo Toranomon Hills - a concept by Hyatt. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 164 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 8288 sq ft of conference space
  • 770 sq. m of conference space
  • Built in 2014
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Tokyo (HND-Haneda) (19.7 km / 12.2 mi)
  • Train station: Shimbashi Station (1.1 km / 0.7 mi)
  • Metro station: Toranomon Hills Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Andaz Tokyo Toranomon Hills - a concept by Hyatt offers 164 forms of accommodation with iPod docking stations and free minibar items. 42-inch Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Stocked minibar (free)
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Shower
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11:00 AM.

The Tavern Grill & Lounge – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Rooftop Bar – This rooftop bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Bebu – This restaurant serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

The SUSHI – This sushi bar specialises in local cuisine and only serves dinner. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Spa Services

AO スパ&クラブ has 5 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Sauna in spa
  • Number of treatment rooms 5
  • Steam room in spa
  • Couples treatment rooms
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 20

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: JPY 5060 for adults and JPY 2530 for children (approximately)
  • Airport shuttle fee: JPY 1150 per person (one-way)
  • Airport shuttle fee per child: JPY 580 (one-way)
  • Self-parking fee: JPY 3000.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Andaz Tokyo Toranomon
  • Andaz Tokyo Toranomon Hills
  • Andaz Toranomon Hills
  • Andaz Toranomon Hills Hotel
  • Andaz Toranomon Hills Hotel Tokyo
  • Tokyo Andaz
  • Tokyo Toranomon
  • Toranomon Hills Andaz
  • Toranomon Hills Tokyo
  • Toranomon Tokyo
  • Andaz Tokyo Toranomon Hills Japan
  • Andaz Tokyo Toranomon Hills concept Hyatt Hotel
  • Andaz Toranomon Hills concept Hyatt Hotel
  • Andaz Tokyo Toranomon Hills concept Hyatt
  • Andaz Toranomon Hills concept Hyatt
  • Andaz Tokyo Toranomon Hills - a concept by Hyatt Hotel
  • Andaz Tokyo Toranomon Hills - a concept by Hyatt Tokyo
  • Andaz Tokyo Toranomon Hills - a concept by Hyatt Hotel Tokyo

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
url importing http://www.ebookers.com/Tokyo-Hotels-Andaz-Tokyo-Toranomon-Hills---a-concept-by-Hyatt.h7473589-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Tokyo-Hotels-Andaz-Tokyo-Toranomon-Hills---a-concept-by-Hyatt.h7473589-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Tokyo-Hotels-Andaz-Tokyo-Toranomon-Hills---a-concept-by-Hyatt.h7473589-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.