28 Feb 2019 by Ricardo
Thank you for taking the time to write your review of our property. We hope you enjoyed your stay. Looking forward to welcoming you back. Best regards, Ascott Marunouchi Tokyo Guest Service Team
29 Nov 2018 by Guest service
Thank you for choosing to stay at Ascott Marunouchi Tokyo during your recent visit to Tokyo. We were delighted to have you stay with us and it was a pleasure serving you throughout your stay. We look forward to welcoming you back to stay soon. Sincerely, Ascott Marunouchi Tokyo Guest Service Team
Ascott Marunouchi Tokyo offers its guests an indoor pool and a fitness centre. There's a restaurant on site. A free manager's reception is offered daily. Public spaces have free WiFi. You'll find a 24-hour business centre on site. A terrace, multilingual staff, and a garden are also featured at the luxury Ascott Marunouchi Tokyo. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Tokyo aparthotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Ascott Marunouchi Tokyo offers 130 forms of accommodation with a safe and coffee/tea makers. Accommodation at this 4.5-star aparthotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include baths or showers, bathrobes, slippers and toilets with an electronic bidet. This Tokyo aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.
The aparthotel hosts a free manager's reception daily.
Triple One – This restaurant specialises in Chinese cuisine and serves breakfast and lunch.
Recreational amenities at the aparthotel include an indoor pool and a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
This property’s breakfast is currently served as set menu instead of buffet.
Access to this property's pool is available by reservation only.
Access to the fitness facility and swimming pool is available by reservation only (3 guests maximum per reservation).
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; reservations are required for some on-site facilities. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 72 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.