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4.4 out of 5

"No Issues with properties itself, it’s very Clean and the staff are very helpful. This hotel is in a good location with only a short walk to the stati ... " More

By a verified traveller on Sat 06 Jul 2019

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Studio, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£31* Per night/room 17 Jun - 18 Jun

Executive Studio, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premier Studio, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Studio, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Studio, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Studio, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Citadines Central Shinjuku Tokyo's good location gets good marks from our customers. During your stay, you're just a quick walk from Robot Restaurant. Features include free WiFi in public areas, plus a restaurant and dry cleaning service. Built in 2008, this 3.5-star hotel has 206 rooms over 14 floors. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with LCD TVs, fridges and hairdryers
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the helpful staff and the proximity to shopping
  • Steps from Robot Restaurant and 6 minutes on foot from Isetan Department Store Shinjuku

Citadines Central Shinjuku Tokyo ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Citadines Central Shinjuku Tokyo

Everyone (2) Couples (1)
4 out of 5
No Issues with properties itself, it’s very Clean and the staff are very helpful. This hotel is in a good location with only a short walk to the station. This biggest issue we found was the amount of men hanging around outside the property and every street corner trying to entice people to to dodgy adult clubs. This really brings this property and area down. I would stay in the area again but i would find another hotel away from these guy’s.

Posted by on 6 Jul 2019

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5 out of 5

Posted by on 30 Jul 2019

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5 out of 5
Parasta oli sijainti ja henkilökunta. Huone oli siisti ja viihtyisä.

Posted by on 28 Jun 2019

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4 out of 5
Very nice hotel, nice and clean room, friendly staff. The only thing "bad" was the bed. It was very small and not so good.

Posted by , from Paris on 1 Nov 2018

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4 out of 5
Loistoviikko Tokyossa! Hotellin sijainti Shinjuku-ku:ssa on myös loistava!

Posted by on 22 Apr 2018

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About the Citadines Central Shinjuku Tokyo

Location 1-2-9, Kabukicho, Tokyo, Tokyo-to 160-0021

Property Features

There's a restaurant on site. WiFi and wired Internet are free in public spaces. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Citadines Central Shinjuku Tokyo. Smoking is allowed in designated areas at this Art Deco Tokyo hotel.

  • 1 building
  • 206 guestrooms or units
  • 14 levels
  • Built in 2008
  • Dining venue
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Newspapers for purchase
  • Lift
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Tokyo (NRT-Narita Intl.) (73.6 km / 45.7 mi)
  • Train station: Seibu-Shinjuku Station (0.5 km / 0.3 mi)
  • Metro station: Shinjuku-sanchome Station (0.6 km / 0.4 mi)

Room Amenities

Citadines Central Shinjuku Tokyo offers 206 forms of accommodation with a safe and complimentary slippers. 32-inch LCD televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers. This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • HD television
  • Films for purchase
  • Fridge
  • Combined shower/bath
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control

Food & Drink

Citadines Central Shinjuku Tokyo has a restaurant serving breakfast, brunch and lunch.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Citadines Central Shinjuku Tokyo

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

A deposit is payable by cash or credit card preauthorization for stays of 3 nights or longer and is due on arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards and cash.

For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited) guidelines.

  • One child stays free
  • UnionPay
  • Electrostatic spray is used for disinfection
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Ascott Cares (Ascott Limited)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ASTINA
  • ASTINA Hotel
  • Best Western ASTINA
  • Best Western ASTINA Hotel
  • Best Western Hotel Tokyo Shinjuku
  • Citadines Central Shinjuku Tokyo Hotel
  • Best Western Shinjuku ASTINA Tokyo
  • Best Western Tokyo Shinjuku
  • Citadines Central Shinjuku Tokyo Hotel
  • Citadines Central Hotel
  • Citadines Central Shinjuku Tokyo
  • Citadines Central
  • Citadines Central Shinjuku Tokyo Tokyo
  • Citadines Central Shinjuku Tokyo Aparthotel
  • Citadines Central Aparthotel
  • Citadines Central Shinjuku Tokyo Hotel Tokyo

You should know

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.