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4.8 out of 5

"Stayed there for 5 nights. Great location. Not far from Shinjuku Station. Whenever I needed to go somewhere the staff were great and would mark i ... " More

By a verified traveller on Sat 19 May 2018

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Studio (Twin)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£50* Per night/room 7 Jul - 8 Jul

Executive Studio (Double)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Studio (Twin)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Studio (Double)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Citadines Shinjuku Tokyo's quiet location gets high marks from our customers. During your stay, you're just a quick walk from Shinjuku Gyoen National Garden. Enjoy features like free WiFi in public areas, plus a 24-hour gym and breakfast (surcharge). Built in 2008, this 3.5-star aparthotel has 160 apartments over 12 floors. This property offers pet-friendly amenities, such as food and water bowls. Each apartment includes amenities such as free WiFi and a deep-soaking bath.

  • Each apartment offers a kitchenette, a washer/dryer and a deep-soaking bath
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds, low noise level and nice bathrooms
  • 10 minutes by foot from Isetan Department Store Shinjuku and a 5-minute drive from Omoide Yokocho
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Citadines Shinjuku Tokyo ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Citadines Shinjuku Tokyo

Everyone (2) Couples (1)
5 out of 5

Very nice hotel - very friendly and helpful staff.

Stayed there for 5 nights. Great location. Not far from Shinjuku Station. Whenever I needed to go somewhere the staff were great and would mark it on a map or write the location down on a piece of paper in Japanese so that I could give it to taxi driver. Highly recommended!

Posted by on 19 May 2018

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4 out of 5

Mainio hotelli mutkattomuutta arvostavalle

Pros: Huoneiden siisteys, henkilökunnan ystävällisyys, mahdollisuus pestä pyykkiä ja laittaa ruokaa
Cons: Ilmastointi oli varsin voimakas, ilmastointinuha oli tosiasia
Location: Sijainti on erinomainen! Pelkästään Shinjukun alueella riittää tutkittavaa useammaksikin päiväksi
Hotellin sijainti on varsin mainio. Shinjuku itsessään tarjoaa massiivisen määrän tutkittavaa ja liikenneyhteydet muualle kaupunkiin ovat loistavat. Julkinen liikenne kaupungissa on muutenkin erinomainen. Hotellihuoneen puhtaanapito on ensiluokkaista ja mahdollisuus pestä pyykkiä on kevyesti matkaavalle loistava palvelu. Myös ruuanlaittomahdollisuus on mainio, lähistöllä on paljon hyviä kauppoja joista voi ostaa ainekset vaikka kokonaiseen ateriaan. Suosittelen lämpimästi matkailijalle joka arvostaa mutkattomuutta ylellisyyden sijaan.

Posted by on 6 Nov 2017

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5 out of 5

Vraiment super, moderne,propre, grande chambre

Pas grand chose a critiquer,peut être une peu l'organisation du petit déjeuner ou il manque du personnel, autrement,tout est très bien, aller y les yeux fermés

Posted by on 24 Jul 2017

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5 out of 5
Angenehm, sauber und an guter Lage. Sehr empfehlenswert.

Posted by on 9 Aug 2016

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Property Features

Citadines Shinjuku Tokyo offers its guests a 24-hour fitness centre, tour or ticket assistance, and concierge services. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Citadines Shinjuku Tokyo also features laundry facilities, dry cleaning/laundry services, and a front desk safe. For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star Tokyo aparthotel.

  • 1 building
  • 160 guestrooms or units
  • 12 levels
  • Built in 2008
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Washer/dryer
  • Fridge
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Seibu-Shinjuku Station (1.5 km / 0.9 mi)
  • Metro station: Shinjuku-gyoemmae Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Citadines Shinjuku Tokyo offers 160 air-conditioned accommodations with washers/dryers and a safe. Flat-screen televisions come with satellite channels. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Washer and dryer
  • Deep-soaking bath
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Microwave
  • Kitchenware
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the aparthotel include a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: JPY 6050 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 18 lbs)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

  • One child stays free
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Pets cannot be left unattended
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 880 for adults and JPY 880 for children (approximately)
  • Self-parking fee: JPY 2750 per night
  • Pet fee: JPY 6050 per accommodation, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citadines Hotel Tokyo Shinjuku
  • Citadines Shinjuku Tokyo
  • Citadines Tokyo Shinjuku
  • Citadines Tokyo Hotel Shinjuku
  • Citadines Tokyo Shinjuku Hotel Shinjuku
  • Shinjuku Citadines Tokyo Hotel
  • Citadines Shinjuku Tokyo Aparthotel
  • Citadines Tokyo Shinjuku Hotel
  • Citanes Shinjuku Tokyo
  • Citadines Shinjuku Tokyo Tokyo
  • Citadines Shinjuku Tokyo Aparthotel
  • Citadines Shinjuku Tokyo Aparthotel Tokyo

You should know

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.