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5.0 out of 5

"Excellent, only negative is not near a railway station but really fabulous otherwise. " More

By a verified traveller on Sun 01 Oct 2017

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Premier Room 2 Single Beds City View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max
£233* Per night/room 4 Nov - 5 Nov

Run of the House 2 Twin beds

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Premier Room, Multiple Beds, Non Smoking, Garden View (Spa Access)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Premier Room 2 Single Beds Garden View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Premier Room, 1 King Bed, Non Smoking, Garden View (Spa Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room 1 King Bed Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Hotel Chinzanso Tokyo. During your stay, you'll be within walking distance of Waseda University. Enjoy features like free WiFi in public areas, plus 7 restaurants and a full-service spa. Built in 1991, this 5-star hotel has 267 rooms over 14 floors. Enjoy your stay with amenities like free wired Internet and an LCD TV in each room.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and DVD players
  • Free WiFi and wired Internet in some public areas
  • Enjoy Japanese cuisine while dining at Miyuki
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with aromatherapy, facials or massages at YU, THE SPA
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes hot springs and a 24-hour fitness centre
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • 10 minutes by car from Mejiro Garden and 13 minutes from Imperial Palace Garden
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)

Hotel Chinzanso Tokyo ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Chinzanso Tokyo

Everyone (2) Couples (1)
5 out of 5

Wonderful hotel with great facilities

Excellent, only negative is not near a railway station but really fabulous otherwise.

Posted by , from London on 1 Oct 2017

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Comment from Hotel Management

9 Oct 2017 by Andre (Guest Service Department)

Dear David San, Thank you! I am glad to see that you enjoyed our hotel. Please visit us again! With kind regards!

5 out of 5

Posted by on 9 Jun 2019

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Comment from Hotel Management

9 Jun 2019 by Guest Relations

Dear Guest, Thank you for staying with us and for your highest score of 5 out of 5! We hope we can serve you once again. With warm regards, Guest Relations

5 out of 5
Sehr sauber. Personal sher freundlich. Sehr guter Service .

Posted by on 9 Mar 2019

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Comment from Hotel Management

14 Mar 2019 by andre

Lieber Gast, Vielen Dank! Ich freue mich, dass Sie genossen haben. Bitte besuchen Sie uns erneut. Mit freundlichen Grüßen, Andre

Renovations + Closures

The following facilities or services will be unavailable from September 07 2020 to September 11 2020 (dates subject to change):

  • Swimming pool

Property Features

Hotel Chinzanso Tokyo offers its guests a full-service spa, hot springs, and an indoor pool. There are 7 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 6824 square feet (634 square metres) and includes conference rooms. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury Hotel Chinzanso Tokyo. An airport shuttle (available during limited hours) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 1 building
  • 267 guestrooms or units
  • 14 levels
  • 7 dining venues
  • 6824 sq ft of conference space
  • 634 sq. m of conference space
  • Built in 1991
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Fridge
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Mejiro Station (2.1 km / 1.3 mi)
  • Metro station: Edogawabashi Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel Chinzanso Tokyo offers 267 forms of accommodation with DVD players and minibars. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with digital channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Renovation of all guestrooms was completed in September 2018.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Films for purchase
  • DVD player
  • Fridge
  • Luxury bedding
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

Miyuki – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner.

IL Teatro – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Open daily.

Kinsui – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

The Bistro – This bistro specialises in fusion cuisine and serves lunch and dinner. Open daily.

Mokushundo – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hot springs on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, YU, THE SPA. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs and a spa tub.

The spa is open daily. Guests under 4 years old are not allowed in the spa.

  • Spa tub in spa
  • Minimum age to access spa is 4
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot springs/mineral springs in spa
  • Massages
  • Number of hot springs - 1

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Fees apply to access the spa area (pool, hot spring, and fitness facility) unless guests are booked in a Spa Access room category.

A scheduled power outage will take place on January 8, 2021 from 1-5 AM. In addition, room service, WiFi, and air conditioning will not be available from 1-6 AM.

Guests must be at least 20 years to stay in a smoking room.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 4840.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: JPY 7126 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 15 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: JPY 3751 per person (approximately)
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Airport shuttle fee per child: JPY 1600 (one-way), (from 6 to 12 years old)
  • Self-parking fee: JPY 1000.00 per night
  • Valet parking fee: JPY 2000.00 per night
  • Pet fee: JPY 7126 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: JPY 4840.0 per night
  • Facilities fee: JPY 4400 per person, per day and includes use of: sauna; spa tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chinzanso
  • Chinzanso Hotel
  • Chinzanso Hotel Tokyo
  • Chinzanso Tokyo
  • Chinzanso Tokyo Hotel
  • Hotel Chinzanso
  • Hotel Chinzanso Tokyo
  • Tokyo Chinzanso
  • 4 Seasons Hotel Tokyo At Chinzan-So
  • Bunkyo Four Seasons
  • Four Seasons Bunkyo
  • Four Seasons Hotel Bunkyo
  • Hotel Chinzanso Tokyo Japan
  • Four Seasons Tokyo
  • Hotel Chinzanso Tokyo Hotel
  • Hotel Chinzanso Tokyo Tokyo
  • Hotel Chinzanso Tokyo Hotel Tokyo

You should know

  • Hotel Chinzanso Tokyo offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 8:00 AM to 10:00 PM LOCALIZE
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.