4.1 out of 5

"When we arrived the we did not expect the room to be as small as it was but it was comfy and we were out most of the time anyway. Room came with a ... " More

By a verified traveller on Wed 18 Apr 2018

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Hotel Description

The nightlife around Shinjuku Granbell Hotel gets good marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Samurai Museum. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. Built in 2013, this 4-star hotel has 485 rooms over 17 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with iPod docking stations, LCD TVs and fridges
  • Free WiFi
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests like the bar and room service
  • Just a 4-minute walk from Samurai Museum and 8 minutes on foot from VR Zone Shinjuku

Economy Double, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£104 per night

Economy Single with High Ceiling, Non-smoking

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max

Luxury Triple Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Villa Suite, Non-smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room assigned at check-in

Bed Count 1 Single Bed Maximum Occupancy 2 Max

The Club Suite, Non-smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Shinjuku Granbell Hotel ratings based on 14 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Shinjuku Granbell Hotel

Everyone (9) Couples (3)
5 out of 5
The room itself was a decent size in comparison to other hotels in Japan. The area is good lots of entertainment and restaurants literally outside the hotel.

Posted by on 6 Jun 2019

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3 out of 5
Cleaning staff were happy and polite.. reception and front end staff very rude

Posted by on 10 Mar 2019

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5 out of 5

Really enjoyed our stay

Pros: The handy phone was super handy
Cons: Nothing really
Location: Close to shinjuku station which pretty much goes anywhere in Tokyo
When we arrived the we did not expect the room to be as small as it was but it was comfy and we were out most of the time anyway. Room came with a fridge which was handy and the tv also played music if you wanted some noise but couldn’t understand Japanese television Most handy thing was the handy phone in the room, the room came with a mobile phone which was free to use which had google maps and internet on it which was super useful. Room was always clean always restocked the consumables and Gave iis bottled water. Did have the breakfast it was okay but felt it was a little expensive for how much I could eat; though I have to say it was all you can eat. The bar had amazing views but was a bit pricey with a 500yen seating fee per person, but we we felt very welcome it was a cold evening we wanted to sit outside. We got blankets and patio heater. I would recommend this hotel and would go back to this hotel Very close to shinjuku station and the shinjuku nightlife

Posted by , from Nuneaton uk on 18 Apr 2018

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5 out of 5
Lovely hotel within shinjuku, a bustling area of Tokyo. Easily reached by train from airport ( about 45 mins). Smooth and easy check in. Room small as expected for Tokyo, but had all amenities required; hairdryer, toiletries, tea making facilities, even pyjamas and slippers. the best bit was a phone-like device, which we were able to take with us around Japan with free internet and the ability to make calls, both local and international. Staff were very friendly and helpful, providing maps to help us navigate places upon request. Daily updates listed on a chalk board for weather of local cities. Helped me post three post cards last minute. Overall, extremely pleased and would definitely stay again.

Posted by , from england on 11 Apr 2018

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3 out of 5
Die Lage ist sehr gut wenn auch von Stundenhotels umgeben. Zimmer sind klein aber ist ja normal in Tokio. Größtes Problem war der Sonnenaufgang am 4.30 Uhr und die Vorhänge waren nicht dicht.

Posted by on 18 May 2019

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5 out of 5
Hôtel accueillant personnel très disponibles un plus le téléphone portable fournie par l'hôtel très pratique

Posted by on 13 Aug 2018

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4 out of 5
Gute Lage im Stadtteil Shinjuku, zu Fuss 5min von der U-Bahn entfernt. Super Rooftop-Bar im Hotel. Hat alles was man braucht, Zimmer eher klein.

Posted by on 24 May 2018

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4 out of 5

Hyvä hotelli

Hienot maisemat hotellihuoneesta, siisti ja mukava hotellihuone ja hotelli. Henkilökunta oli hyvin ystävällistä. Hyvä sijainti ja kulkuyhteydet. Voin suositella.

Posted by , from Finland on 29 Apr 2018

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4 out of 5
Bien placé dans le quartier, un petit-déjeuner varié. Petite chambre mais confortable. Par contre les “charges” supplémentaires du restaurant et lounge bar, c’est inadmissible !!

Posted by , from Suisse on 16 Apr 2018

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4 out of 5

Nice hotel with small but comfortable rooms.

Pros: The decoration in the room, the sofa and of course the rooftop bar.
Cons: Earlier checkin.
Location: Everything we needed was nearby. Even the Samurai museum.
We liked the hotel, the staff was very nice and they helped us a lot with all questions. We arrived on 2pm and could not take a shower due to earliest check-in is 3pm, but they took care of our luggage. The rooms are very small, but that's normal in Japan. The rooms were very very nice, we liked them a lot.

Posted by , from Zurich on 16 Jul 2017

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Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A rooftop terrace, tour or ticket assistance, and a garden are also featured at Shinjuku Granbell Hotel. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 1 building
  • 485 guestrooms or units
  • 17 levels
  • Built in 2013
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Television in lobby
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Fridge


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi


Valet parking (surcharge)


  • Train station: Tokyo Seibu-Shinjuku Station (0.7 km / 0.5 mi)
  • Metro station: Higashi-shinjuku Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Shinjuku Granbell Hotel offers 485 forms of air-conditioned accommodation with iPod docking stations and a safe. Each accommodation is individually furnished. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary slippers, designer toiletries and a bidet. Guests can surf the web using complimentary wired and wireless Internet access. LCD televisions come with pay-per-view films. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a limited basis and in-room massages can be requested.

  • iPod dock
  • In-room dining (limited hours)
  • LCD television
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (limited)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Shinjuku Granbell Hotel has a restaurant on site.

Room service (during limited hours) is available.


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is 18

Special check-in instructions:

Check-in times vary by room type. Guests must check in at 5 PM or 7 PM, as noted in the relevant room names. All other room types allow 3 PM check-in. For more details, please contact the property using the number provided on the booking confirmation email.

A scheduled power outage will take place on January 6, 2020 from noon to 5 PM. Guests must vacate their room during this time. Check-in starts at 5 PM on this date.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 1700 per person (approximately)
  • Valet parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shinjuku Granbell Hotel
  • Granbell Hotel
  • Shinjuku Granbell
  • Granbell
  • Shinjuku Granbell Hotel Tokyo

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.