23 Feb 2020 by Guest Relations Manager
Thank you for taking some time out of your day to write a review about your recent stay with us. We are so thrilled to read your enjoyment of the view from your room as well as the location of the hotel within the city. We look forward to the opportunity to welcome you back to the hotel again during your next trip to Toronto.
3 Jan 2020 by Assistant Guest Relations Manager
Hello, Thank you for taking the time to share your feedback regarding your stay with us at the InterContinental Toronto Centre. We are delighted that you have enjoyed your stay with us and we look forward to the opportunity of welcoming you back in the future.
2 Sep 2019 by Guest Relations Manager
Thank you very much for the time you have taken to write a review about your recent stay. We are delighted to read your positive comments about the location of the hotel within the city as well as your enjoyment with your accommodations and the great service you received from our team. We do apologize that we do not have balconies at our hotel but we hope this will not deter you from choosing to stay with us again during your next trip to Toronto.
23 Jul 2019 by Assistant Guest Relations Manager
Hello, Thank you for taking the time to share your positive feedback regarding your stay with us at the InterContinental Toronto Centre. We are so pleased that you had a delightful experience in our Azure Restaurant. Our team of very talented Chef's have created a beautiful menu with delicious food to provide our guests with a top notch experience. Not only that, but our dedicated team of servers, hostesses and busters know the importance of a pleasant dining experience and strive to achieve that for each and every guest. Our rooms are designed to provide a luxury feel for our guests all while upholding a comforting feel while you're away from home. We hope we can welcome you back in the future to provide you with another lovely stay with us!
The following facilities or services will be unavailable from November 16 2020 to April 30 2021 (dates subject to change):
The following facilities are closed on Monday, Tuesday, Wednesday and Thursday:
InterContinental Toronto Centre, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business centre. There are 20 meeting rooms available. A hot tub, a sauna, and spa services are also featured at the eco-friendly InterContinental Toronto Centre, an IHG Hotel. Parking is available for a fee. This 4-star Toronto hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
InterContinental Toronto Centre, an IHG Hotel offers 584 forms of accommodation with iPod docking stations and minibars. Beds feature premium bedding. 49-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Housekeeping is offered on a daily basis and microwaves can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.
Azure Restaurant and Bar – This restaurant specialises in African cuisine and serves breakfast, brunch, lunch and dinner.
24-hour room service is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub and a steam room.
The spa is open selected days.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast and lunch, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.