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4.4 out of 5

"Great location, former bank with lots of character. I appreciate light is at a premium in a city location but internal view made room quite dark howev ... " More

By a verified traveller on Tue 07 Jun 2022

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Historic Studio Suite, Internal View

Bed Count 1 King Bed Maximum Occupancy 2 Max
£127* Per night/room 11 Dec - 12 Dec

Superior Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Historic Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Historic Superior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The public transport around One King West Hotel & Residence gets good marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Scotiabank Arena. Features include free WiFi in public areas, plus a restaurant and a gym. Built in 1914, this 4-star aparthotel has 370 apartments over 51 floors. Each apartment includes amenities such as free WiFi and a kitchenette.

  • Each apartment offers a kitchenette, a pillowtop bed and an LED TV
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests like the accommodation for the cleanliness, comfy beds and overall comfort
  • Within a 10-minute walk of Scotiabank Arena and Toronto Eaton Centre
  • Cats and dogs welcome for a fee (restrictions apply)

One King West Hotel & Residence ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for One King West Hotel & Residence

Everyone (3) Couples (1) Family (1)
4 out of 5
Great location, former bank with lots of character. I appreciate light is at a premium in a city location but internal view made room quite dark however, it didn't spoil my stay and I would stay here again

Posted by on 7 Jun 2022

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4 out of 5

Posted by on 26 Oct 2019

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Comment from Hotel Management

28 Oct 2019 by KFraser

Dear Guest, Thank you for your feedback and for choosing One King West. We are pleased to see that you enjoyed your stay and look forward to welcoming you back in the future.

5 out of 5
Have stayed here before and had no complaints, on this visit was upgraded to a suite and it was amazing with views all over the downtown area. The location is perfect with street cars and subway available as well to get you farther afield. Used the downstairs restaurant for buffet breakfast and ordered room service, all excellent. Miss not having a pool but knew that at booking so no issue.

Posted by on 6 Aug 2019

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5 out of 5
The hotel is an old bank so some of the space is a compromise - for example it doesn’t have a fancy entrance onto King St West (despite the name). Overall the staff were great - especially at Tellers Bar. There is a cool visit to the old safe and vaults from the bank. Only real criticism would be that the elevators were slow - especially at peak times. It’s a tall (49 storey) tower with 12 rooms per floor above floor 12 - and only 4 elevators (floors below 12 have a different set of elevators). Highly recommend and would stay again.

Posted by on 18 Jun 2019

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4 out of 5

Posted by on 1 Sep 2019

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About the One King West Hotel & Residence

Location 1 King Street West, Toronto, ON M5H1A1

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 16 meeting rooms available. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the eco-friendly One King West Hotel & Residence. The aparthotel can provide concierge services, limo/town car service, and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Toronto aparthotel is smoke free.

  • 370 guestrooms or units
  • 51 levels
  • 2 buildings
  • Built in 1914
  • Charging station for electric cars
  • Conference centre
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Fridge
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Union Station (0.7 km / 0.4 mi)
  • Metro station: King Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

One King West Hotel & Residence offers 370 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 47-inch LED televisions come with digital channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers. This Toronto aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Pillowtop beds
  • LED television
  • Digital channels
  • Fridge
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Unique furnishings

Food & Drink

One King West Hotel & Residence has a restaurant on site.

Nearby Activities

Recreational amenities at the aparthotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, housekeeping service is suspended until further notice.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 40.00.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: CAD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 20 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Credit card pre-authorisation
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free: Maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: CAD 55.37 per day (in/out privileges)
  • Pet fee: CAD 100 per accommodation, per stay
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • King One Hotel
  • King One West
  • King West Hotel
  • King West One
  • One King Hotel
  • One King West
  • One King West Hotel
  • One King West Hotel Toronto
  • One King West Toronto
  • One West Hotel
  • 1 King West Hotel & Residence
  • King Suites Toronto
  • One King West Hotel And Residence
  • One King West Hotel Residence
  • Suites 1 King West

You should know

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Key Eco-Rating Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.