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Room, 1 King Bed, Balcony, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 Queen Bed, Non Smoking, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Balcony, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Suite, 1 Bedroom, Non Smoking, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Sheraton Centre Toronto Hotel's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Nathan Phillips Square. Enjoy features like free WiFi in public areas, plus an indoor pool and a coffee shop/café. This 4-star hotel has 1372 rooms over 43 floors. Enjoy your stay with amenities like free wired Internet and a pillowtop bed in each room.

  • Air-conditioned rooms with pillowtop beds, iPod docking stations and cable TV
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at the café
  • To-go breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Nathan Phillips Square and 7 minutes on foot from Toronto Eaton Centre
  • Dogs welcome free of charge (restrictions apply)

Sheraton Centre Toronto Hotel ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Centre Toronto Hotel

Everyone (3)
5 out of 5

Posted by on 28 Aug 2019

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Comment from Hotel Management

30 Aug 2019 by General Manager

Dear Guest, all of us at Sheraton Centre Toronto Hotel appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Tim Reardon, General Manager

4 out of 5

Posted by on 11 Jun 2019

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5 out of 5

Sehr schönes Hotel

Das Zimmer war sehr schön. Schöne Aussicht auf die Stadt.

Posted by , from Schweiz on 2 Aug 2018

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About the Sheraton Centre Toronto Hotel

Location 123 Queen St W, Toronto, ON M5H2M9

Renovations + Closures

This property is closed from 15 December 2020 to 14 September 2021 (dates subject to change).

Property Features

Sheraton Centre Toronto Hotel offers its guests an indoor pool, an outdoor pool, and a sauna. Along with a coffee shop/café, there's a snack bar/deli on site. You'll find a business centre on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5383 square feet (500 square metres) and includes conference rooms. Tour or ticket assistance, vending machine, and multilingual staff are also featured at the eco-friendly Sheraton Centre Toronto Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Toronto hotel is smoke free.

  • 1372 guestrooms or units
  • 43 levels
  • 5383 sq ft of conference space
  • 500 sq. m of conference space
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Toronto, ON (YYZ-Pearson Intl.) (27.8 km / 17.3 mi)
  • Train station: Union Station (1.3 km / 0.8 mi)
  • Metro station: Queen St West at York St Stop (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Sheraton Centre Toronto Hotel offers 1372 forms of air-conditioned accommodation with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters. Televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on request.

  • Pillowtop beds
  • iPod dock
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Films for purchase
  • Coffee maker
  • Down blanket
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (on request)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 7:00 AM to 1:00 PM and at the weekend from 7:00 AM to 1:00 PM.

Link Café – Overlooking the garden, this café serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 30.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 88 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 5 and CAD 30 for adults, and CAD 5 and CAD 30 for children (approximately)
  • Fee for in-room wireless Internet: CAD 14.95 per day (rates may vary)
  • Valet parking fee: CAD 52 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton Toronto Centre
  • Hotel Toronto Centre
  • Sheraton Centre Toronto
  • Sheraton Centre Toronto Hotel
  • Sheraton Hotel Toronto Centre
  • Sheraton Toronto Centre
  • Sheraton Toronto Centre Hotel
  • Toronto Centre Hotel
  • Toronto Centre Sheraton
  • Sheraton Hotel Downtown Toronto
  • Sheraton Toronto Downtown
  • Sheridan Hotel Toronto
  • Toronto Sheraton
  • Sheraton Toronto Hotel Toronto
  • Sheraton Centre Toronto Hotel Hotel
  • Sheraton Centre Toronto Hotel Toronto
  • Sheraton Centre Toronto Hotel Hotel Toronto

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.