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Hotel Description

The comfortable rooms at Sheraton Centre Toronto Hotel get high marks from our customers. During your stay, you're just a quick walk from Nathan Phillips Square. Features include 2 restaurants, 2 bars and an indoor pool. This 4-star hotel has 1372 rooms over 43 floors. Enjoy your stay with amenities like a pillowtop bed and cable TV channels in each room.

  • Air-conditioned rooms with pillowtop beds, iPod docking stations and 24-hour room service
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre and a sauna
  • Guests speak favourably about the central location and the proximity to shopping
  • Steps from Nathan Phillips Square and Queen Street
  • Dogs welcome free of charge (restrictions apply)

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
£128* Per night/room 12 Jul - 13 Jul

Room, 1 King Bed, Balcony, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 Queen Bed, Non Smoking, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Queen Beds, Business Lounge Access, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Sheraton Centre Toronto Hotel ratings based on 3 verified reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Centre Toronto Hotel

Everyone (3)
5 out of 5

Posted by on 28 Aug 2019

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Comment from Hotel Management

30 Aug 2019 by General Manager

Dear Guest, all of us at Sheraton Centre Toronto Hotel appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Tim Reardon, General Manager

4 out of 5

Posted by on 11 Jun 2019

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5 out of 5

Sehr schönes Hotel

Das Zimmer war sehr schön. Schöne Aussicht auf die Stadt.

Posted by , from Schweiz on 2 Aug 2018

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About the Sheraton Centre Toronto Hotel

Location 123 Queen St W, Toronto, ON M5H2M9

Property Features

Sheraton Centre Toronto Hotel offers its guests an indoor pool, an outdoor pool, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. A computer station is on site and WiFi is available in public spaces for a fee. You'll find a business centre on site. Event space at this hotel measures 5383 square feet (500 square metres) and includes conference rooms. Tour or ticket assistance, vending machine, and multilingual staff are also featured at the eco-friendly Sheraton Centre Toronto Hotel. Parking is available for a fee. This 4-star Toronto hotel is smoke free.

  • 1372 guestrooms or units
  • 43 levels
  • 2 dining venues
  • 2 bars or lounges
  • 5383 sq ft of conference space
  • 500 sq. m of conference space
  • Bar by the pool
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: Toronto, ON (YYZ-Pearson Intl.) (27.8 km / 17.3 mi)
  • Train station: Union Station (1.3 km / 0.8 mi)
  • Metro station: Queen St West at York St Stop (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Sheraton Centre Toronto Hotel offers 1372 forms of air-conditioned accommodation with iPod docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. Televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Toronto hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • iPod dock
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Films for purchase
  • Coffee maker
  • Shower and tub combination
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 6:30 AM to 11:30 AM.

BnB – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Link Café – This café serves breakfast and lunch. Open daily.

Shopsy's – This bistro serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Quinn's Steakhouse & Bar – This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 30.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 88 lb)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Gap period enforced between guests' stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 28 per person (approximately)
  • Fee for in-room wireless Internet: CAD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: CAD 18.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 14.95 per day (rates may vary)
  • Valet parking fee: CAD 52 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton Toronto Centre
  • Hotel Toronto Centre
  • Sheraton Centre Toronto
  • Sheraton Centre Toronto Hotel
  • Sheraton Hotel Toronto Centre
  • Sheraton Toronto Centre
  • Sheraton Toronto Centre Hotel
  • Toronto Centre Hotel
  • Toronto Centre Sheraton
  • Sheraton Hotel Downtown Toronto
  • Sheraton Toronto Downtown
  • Sheridan Hotel Toronto
  • Toronto Sheraton
  • Sheraton Toronto Hotel Toronto
  • Sheraton Centre Toronto Hotel Hotel
  • Sheraton Centre Toronto Hotel Toronto
  • Sheraton Centre Toronto Hotel Hotel Toronto

You should know

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Key Eco-Rating Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.