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"We stayed here at on the first 2 nights of our travelling holiday, before heading to Niagara Falls. The room was very comfortable, with en suite bathr ... " More

By Alan I. on Thu 14 Apr 2016

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Hotel Description

Our customers tell us that they enjoy the sightseeing around The Grand Hotel & Suites Toronto. During your stay, you're just a quick walk from Ryerson University. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. This 4-star hotel has 177 rooms over 18 floors. All rooms offer free WiFi and kitchenettes.

  • Air-conditioned rooms with kitchenettes, pillowtop beds and 24-hour room service
  • Free WiFi
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with body treatments, facials or manicures and pedicures at The Grand Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests speak favourably about the family-friendly amenities and the local sightseeing
  • 7 minutes by foot from Ryerson University and a 2-minute drive from Hockey Hall of Fame
  • Pets welcome for a fee

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
£178* Per night/room 6 Nov - 7 Nov

Junior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Grand Hotel & Suites Toronto ratings based on 19 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Grand Hotel & Suites Toronto

Everyone (6) Couples (7) Business (2) Family (3) Other (1)
5 out of 5

Weekend in Toronto

We stayed here at on the first 2 nights of our travelling holiday, before heading to Niagara Falls. The room was very comfortable, with en suite bathroom that had a shower over the bath. We had breakfast on both mornings, which was an American style buffet. It was the ideal start to the day. We checked out of the hotel early on the 2nd morning to catch a train and really appreciated that the breakfast was available from 0630, it was ideal. The location was really great too. Being a 15 minute walk, or 5 mins in a taxi from Union Station. It was also about 6-7 mins walk from Dundas Square, where we were able to join a hop on - hop off tour of the city.

Posted by on 14 Apr 2016

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3 out of 5

Very noisy

This hotel is very old, I had been up all night. Noise coming from room being slam and cleaner was hoovering the corridor at 9 pm. I was so mad I went and told her to stop.

Posted by on 7 Mar 2016

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4 out of 5

Family trip

The rooms were OK for warmth but, the rest of the hotel was cold. Not a lot of choice on the dinner menu. Was not told about the free shuttle bus until the day before we were leaving. Would not go back to this hotel due to the area it was in. Great hot tub on the roof.

Posted by on 5 Jan 2016

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4 out of 5

Hotel in good location with great facilities

Our room was very spacious and comfortable. The hotel is located on a road which is near many of the sights and shopping areas although it is not the nicest street in the area. A very good breakfast was included in our deal. The streetcar can be caught very near to the hotel and this takes you to the subway a couple of blocks away.

Posted by on 26 Oct 2015

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4 out of 5

Grand Hotel

Great value hotel with very helpful staff. Breakfast is great and the gym and pool are good. Wifi is good and plenty of restaurants in easy walking distance Only issue was the plumbing in the bathroom - not up to standard

Posted by on 6 Sep 2015

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5 out of 5

excellent hotel in every way

we really enjoyed our trip to Toronto which was greatly enhanced by our stay in The Grand Hotel. The staff were so helpful and always ready with a smile. The courtesy drive to downtown was a great help and the driver could answer any queries you might have. The breakfasts were great and again the staff knew by the second morning when to bring you your coffee, great attention to detail. We would gladly stay there again and would recommend the Hotel to friends. Thank you to all the staff. Michael & Viney

Posted by on 7 Jul 2015

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3 out of 5

Posted by on 11 Aug 2019

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4 out of 5

Posted by on 7 Jul 2019

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3 out of 5
Das Grand Hotel machte zunächst einen guten Eindruck. Am Ende waren wir jedoch enttäuscht. Lage: Das Hotel liegt am Rande der Innenstadt. Bis zum große Einkaufszentrum Yonge-Dundas Square sind es nur ein paar hundert Meter. Von dort aus geht es mit der U-Bahn oder dem Bus dann in alle Richtungen. Zum Rogers Center, dem CN-Tower oder dem Fährableger zu Toronto Islands sind es dann jedoch mehr als 2 km. Wenn man alles zu Fuß bewältigen möchten, kommen da schnell einige Kilometer zusammen. Ums Hotel herum wird aktuell sehr viel gebaut und es macht nicht den Eindruck, dass diese Baustellen sehr schnell verschwinden werden. Des Weiteren liegen das Hauptquartier der Heilsarmee und ein Obdachlosenheim sowie ein Gebäude der kanadischen Armee in der unmittelbaren Nachbarschaft. Schon ein seltsamer Mix. Service: Das war nicht wirklich gut, sondern schlecht. Wir waren zu viert, haben aber während unseres Aufenthaltes immer nur für drei Personen Handtücher erhalten, mussten also täglich nachfragen. Das Zimmermädchen hat einmal vergessen unsere Zimmertür zu verschließen, so dass diese während unserer Abwesenheit (also fast den ganzen Tag) offen stand. Das Frühstück war inklusive. Es gab ein Frühstücksbuffet. Der Kellner hat an unserem Tisch nie etwas abgeräumt, dafür aber eine Kladde mit einem eingelegten Formular fürs Trinkgeld täglich auf unseren Tisch geknallt. Ausstattung: Die ist wirklich gut. Das Hotel verfügt über eine Dachterasse mit zwei Whirlspools. Das Schwimmbad ist toll.

Posted by , from Münster on 14 Aug 2018

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5 out of 5

Hieno hotelli

Siistiä, toimivaa, parkkihalli ja hyvä buffet aamiainen

Posted by , from Espoo on 30 Nov 2017

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About the The Grand Hotel & Suites Toronto

Location 225 Jarvis St, Toronto, ON M5B2C1

Property Features

The Grand Hotel & Suites Toronto offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre, a limo/town car service, and a meeting room. A fitness centre, a sauna, and a rooftop terrace are also featured at the business-friendly The Grand Hotel & Suites Toronto. For a fee, parking is available. This 4-star Toronto hotel is smoke free.

  • 1 building
  • 177 guestrooms or units
  • 18 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Kitchenette
  • Fridge
  • Microwave
  • Free cots/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge) , Valet parking (surcharge)


  • Airport: Toronto, ON (YYZ-Pearson Intl.) (28.4 km / 17.7 mi)
  • Train station: Toronto Union Station (1.9 km / 1.2 mi)
  • Metro station: Dundas Station (0.7 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Grand Hotel & Suites Toronto offers 177 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Accommodation at this 4-star hotel has kitchenettes with fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, designer toiletries and complimentary toiletries. This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Pillowtop beds
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Fridge
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.

The Grand Hotel & Suites Toronto has a restaurant on site.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Spa Services

The Grand Spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Sauna in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille or raised signage

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is 21


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!


  • Pets: CAD 50 per accommodation, per stay
  • Maximum 1 per room (weight limit: 30 lb)


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property does not accept debit cards. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available


Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 31.64 for adults and CAD 15.82 for children (approximately)
  • Self-parking fee: CAD 22.00 per night (in/out privileges)
  • Valet parking fee: CAD 32.00 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Late check-out fee: CAD 120.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Toronto
  • Grand Toronto
  • Toronto Grand Hotel
  • The & Suites Toronto Toronto
  • The Grand Hotel & Suites Toronto Hotel
  • The Grand Hotel & Suites Toronto Toronto
  • The Grand Hotel & Suites Toronto Hotel Toronto

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.