Skip to main content
Beginning of main content
4.0 out of 5

"The apartments are in a very nice, elegant building. Our apartment had 2 baths, a balcony, sittingroom with dining area and an open fully equipped kit ... " More

By a verified traveller on Wed 21 Aug 2019

Enter dates to see availability

Select your room to view prices

One Bedroom Cypress View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£155* Per night/room 20 Apr - 21 Apr

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms Swim-up

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

2 Bedroom Rooftop Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Apartment, 2 Bedrooms, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

2 Bedroom Pool View Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Grand Mercure Allegra Hervey Bay. During your stay, you're just a quick walk from Shelly Beach. Features include free WiFi in public areas and free self-parking, plus an outdoor pool. Built in 2007, this 4.5-star apartment has 24 apartments. Each apartment includes amenities such as free WiFi and a kitchen.

  • Each apartment offers a kitchen, a washer/dryer and a flat-screen TV
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a meeting room, a car charging station and a lift
  • On-site recreation includes a 24-hour fitness centre and a sauna
  • Guests have really good things to say about the accommodation, from the nice bathrooms and low noise level to the comfy beds and spaciousness
  • Steps from Shelly Beach and a 3-minute drive from Urangan Pier

Grand Mercure Allegra Hervey Bay ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grand Mercure Allegra Hervey Bay

Couples (1)
4 out of 5
The apartments are in a very nice, elegant building. Our apartment had 2 baths, a balcony, sittingroom with dining area and an open fully equipped kitchen. One of the baths had a washing machine with a dryer and ironboard with iron. They have an in-house-Garage.The only thing which could be criticised was that the reception was only open from 8.30 till 5. Good restaurants are nearby . There is no service during the stay unless you order it and pay extra. Garbage has to be disposed upon departure and used items( in the kitchen) have to be cleaned or put in the dishwasher which has to be started.

Posted by on 21 Aug 2019

Was this review helpful to you?
Comment from Hotel Management

21 Aug 2019 by Allegra

Thank you for your review. We're happy to hear that you enjoyed your stay at Allegra.

About the Grand Mercure Allegra Hervey Bay

Location 468 The Esplanade, Torquay, QLD 4655

Property Features

Grand Mercure Allegra Hervey Bay offers its guests an outdoor pool, a sauna, and a 24-hour fitness centre. Public spaces have free WiFi. Event space at this apartment measures 215 square feet (20 square metres) and includes meeting rooms. A terrace, tour or ticket assistance, and a garden are also featured at the luxury Grand Mercure Allegra Hervey Bay. Self parking is free. This 4.5-star Hervey Bay apartment is smoke free.

  • 1 building
  • 24 guestrooms or units
  • 215 sq ft of conference space
  • 20 sq. m of conference space
  • Built in 2007
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • 1 conference room
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Washer/dryer
  • Full-sized fridge/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hervey Bay, QLD (HVB) (7.1 km / 4.4 mi)
  • Parking: Free self parking

Room Amenities

Grand Mercure Allegra Hervey Bay offers 24 forms of accommodation with washers/dryers and minibars. Accommodation at this 4.5-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. This Hervey Bay apartment provides complimentary wireless Internet access. 40-inch Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Minibar
  • Flat-screen television
  • Cable channels
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Kitchenware
  • Separate shower and tub
  • Housekeeping (limited)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Climate control
  • Ceiling fan

Nearby Activities

Recreational amenities at the apartment include an outdoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Waterskiing nearby
  • Ecotours nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Saturday: 8:30 AM-5:30 PM
  • Sunday-Sunday: 8:30 AM-12:30 PM
The check-in location differs from the property location. To check in, go to 70 Cypress St Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-in for this property is based at 70 Cypress St, which is at the rear of the property.

Guests planning to arrive outside of normal check-in hours must email a copy of their government-issued identification or passport to the property in advance of arrival.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

This property's front desk is open during the following times:

  • Monday - Saturday: 8:30 AM - 5:30 PM
  • Sunday - Sunday: 8:30 AM - 12:30 PM
The check-in location differs from the property location. To check in, guests will need to go to 70 Cypress St
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless checkout is available.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1.3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Mercure Allegra
  • Grand Mercure Allegra Hotel
  • Grand Mercure Allegra Hotel Torquay
  • Grand Mercure Allegra Torquay
  • Allegra Hervey Bay Apartment
  • Allegra Hervey Bay
  • Mercure Allegra Hervey Torquay
  • Grand Mercure Allegra Hervey Bay Torquay
  • Grand Mercure Allegra Hervey Bay Apartment
  • Grand Mercure Allegra Hervey Bay Apartment Torquay

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

url importing http://www.ebookers.com/Hervey-Bay-Hotels-Grand-Mercure-Allegra-Hervey-Bay.h1775839-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Hervey-Bay-Hotels-Grand-Mercure-Allegra-Hervey-Bay.h1775839-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Hervey-Bay-Hotels-Grand-Mercure-Allegra-Hervey-Bay.h1775839-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.