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TLH Derwent Hotel

3-star property
Belgrave Road, Torquay, England 020 3788 4841
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3.6 out of 5
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See all 5 ebookers Reviews

"The swimming pool, the Aztec games for the kids and the restaurants were nice " More

By a verified traveller on Fri 23 Aug 2019

Points Of Interest

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Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£72* Per night/room 10 Jul - 11 Jul

Family Triple Room (2 Adults + 1 Child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Quadruple Room (2 Adults + 2 Children)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the pool at TLH Derwent Hotel. During your stay, you're just a quick walk from Riviera International Conference Centre. Free WiFi in public areas, free self-parking and 2 restaurants are available.

  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages, body wraps or facials at Aztec Spa
  • Services include a free kids' club, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the comfortable guestrooms and the breakfast
  • Steps from Riviera International Conference Centre and 4 minutes on foot from Greek Orthodox Church of Saint Andrew

TLH Derwent Hotel ratings based on 5 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for TLH Derwent Hotel

Everyone (4)
5 out of 5

Posted by on 28 Jun 2021

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Comment from Hotel Management

15 Jul 2021 by JCN

Thank you for your review.

4 out of 5

Posted by on 1 Sep 2019

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Comment from Hotel Management

6 Sep 2019 by JCN

Thank you for posting your review.

3 out of 5
The swimming pool, the Aztec games for the kids and the restaurants were nice

Posted by on 23 Aug 2019

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Comment from Hotel Management

24 Aug 2019 by JCN

It was great to see that you enjoyed the facilities we offer. We look forward to seeing you again soon.

3 out of 5
Had problem with booking as ebookers did not send email. I had payed on the 25.1. 2019. Had to wait 45 minutes before i could go to my room. There was afunny smell comi g from bathroom. Alot of noise in corridors and the floorboards were very creking so didnt get much sleep. The internet kept going of so i ended up using my phone internet. I was not happy with my stay. Not worth the money i payed and will not recommend this hotel or ebbokers website to anyone. Very disappointed.

Posted by on 5 Mar 2019

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Comment from Hotel Management

15 Apr 2019 by Jackie

I am sorry to see that you had a number of problems with your stay.

3 out of 5

Posted by on 5 Mar 2019

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Comment from Hotel Management

15 Apr 2019 by Jackie

Thank you for your review.

About the TLH Derwent Hotel

Location Belgrave Road, Torquay, England TQ2 5HS

Property Features

TLH Derwent Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A sauna, a terrace, and a free kid's club are also featured at the family-friendly TLH Derwent Hotel. Limited free parking is available on a first-come, first-served basis. This 3-star Torquay hotel is smoke free.

  • 174 guestrooms or units
  • 2 dining venues
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Torre Station (1.1 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

TLH Derwent Hotel offers 174 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with cable channels. Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Electric kettle
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Heating

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 8 AM to 9:30 AM.

TLH Derwent Hotel has 2 restaurants on site.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Archery on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aztec Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff do not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available for guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • Online penalty collection
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 9.95 for adults and GBP 4.95 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Derwent Hotel
  • Derwent Hotel Torquay
  • Derwent Torquay
  • Derwent Hotel Torquay, Devon
  • TLH Derwent Hotel Torquay
  • TLH Derwent Hotel
  • TLH Derwent Torquay
  • TLH Derwent
  • TLH Derwent Hotel Torquay, Devon
  • TLH Derwent Hotel Hotel
  • TLH Derwent Hotel Torquay
  • TLH Derwent Hotel Hotel Torquay

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.