Skip to main content
Beginning of main content

"Tap did not work on the bath, only the shower worked. Room was in desperate need of redecorating paint peeling off of the walls looking out for the wi ... " More

By a verified traveller on Sun 10 Feb 2019

Enter dates to see availability

Hotel Description

Our customers tell us they enjoy The Grand Hotel's beach location. During your stay, you're just a quick walk from Torre Abbey Sands. Features include free WiFi in public areas, plus a full-service spa and an indoor pool. This 4-star hotel has 132 rooms over 4 floors. Each room includes amenities such as free WiFi and digital TV channels.

  • All rooms offer 24-hour room service, digital TV and coffee/tea makers
  • Free WiFi
  • Enjoy British cuisine while dining at Restaurant 1881
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the spa tub
  • Treat yourself to manicures and pedicures, massages or facials at E-Beauty Spa
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a fitness centre and a sauna
  • Guests speak favourably about the overall condition of the property and the beach
  • Within a 15-minute walk of Riviera International Conference Centre and Princess Theatre
  • Dogs welcome for a fee (restrictions apply)

Suite, 1 Bedroom

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£254* Per night/room 1 Jul - 2 Jul

Family Room (Inland)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Standard Double Room, Sea View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Twin Room (Inland)

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard Twin Room, Sea View

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Suite, 2 Bedrooms

Bed Count 1 Double Bed Maximum Occupancy 4 Max

The Grand Hotel ratings based on 18 verified reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Grand Hotel

Everyone (15) Couples (2) Business (1)
4 out of 5

Posted by on 21 Feb 2020

Was this review helpful to you?
5 out of 5

Posted by on 17 Sep 2019

Was this review helpful to you?
2 out of 5

Posted by on 5 May 2019

Was this review helpful to you?
3 out of 5
Tap did not work on the bath, only the shower worked. Room was in desperate need of redecorating paint peeling off of the walls looking out for the windows. Restaurant staff were excellent, polite, talkative and very helpful. Food was lovely but the restaurant area let the whole experience down by looking shabby and in need of a repainting. Such a shame as this was not the experience we were expecting.

Posted by on 10 Feb 2019

Was this review helpful to you?
5 out of 5

friendly warm and inviting

Pros: breakfast
Cons: you put a larger tv in room -- grateful
relaxing luxurious and food was great for ne as i have an allergy

Posted by , from cardiff on 15 Dec 2017

Was this review helpful to you?
4 out of 5
The hotel is a little tiered and carpets could do with replacing but the staff are lovely and the afternoon tea and fine dinning was out of the world.

Posted by , from Somerset on 18 Sep 2017

Was this review helpful to you?
3 out of 5

Nice hotel close to the beach and town

Nice hotel close to the beach, I would to go back

Posted by on 23 Aug 2017

Was this review helpful to you?
4 out of 5

Nice hotel, but a bit tired and grubby

Staff are great, very efficient and friendly, hotel could really do with a refit, quite tired décor, and stained carpets, and stained arms on the chairs in the bar area, but overall a pleasant place to stay, and would go back.

Posted by , from dorset on 18 Aug 2017

Was this review helpful to you?
2 out of 5

Hotel needs decorating and carpeting throughout

Pros: staff were pleasent and food was good
Cons: Needs new carpets throughout and decorating
The bedroom smelt ,there was a crack in the sink ,the bed was a bit small and decor needs updating. Most of the carpets were thread bare and decor again needs to be addressed in all corridors.

Posted by on 15 Aug 2017

Was this review helpful to you?
3 out of 5

Walls a bit thin

Pros: Location
We were able to follow the conversation of our neighbours, even when they re-started at 4.30am!

Posted by on 31 Jul 2017

Was this review helpful to you?

Property Features

The Grand Hotel offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A seasonal outdoor pool, a fitness centre, and a sauna are also featured at The Grand Hotel. Parking is available for a fee. This 4-star Torquay hotel is smoke free.

  • 132 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Exeter (EXT-Exeter Intl.) (43.6 km / 27.1 mi)
  • Train station: Torquay Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Grand Hotel offers 132 forms of accommodation with a safe and coffee/tea makers. Digital televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Torquay hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (24 hours)
  • Television
  • Digital channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7:30 AM to 10 AM.

Restaurant 1881 – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.

Compass Lounge – Overlooking the ocean, this brasserie specialises in British cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting).

24-hour room service is available.

Nearby Activities

An indoor pool, a seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, E-Beauty Spa. Services include hot stone massages, facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Manicures and pedicures
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.

Pet Policy

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 12.95 per person (approximately)
  • Self-parking fee: GBP 10 per night
  • Pet fee: GBP 15 per pet, per night
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Torquay
  • Grand Torquay
  • The Grand Hotel Hotel
  • The Grand Hotel Torquay
  • The Grand Hotel Hotel Torquay

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
url importing http://www.ebookers.com/Torquay-Hotels-The-Grand-Hotel.h851143-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Torquay-Hotels-The-Grand-Hotel.h851143-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Torquay-Hotels-The-Grand-Hotel.h851143-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.