3 Jan 2018 by Mel
Thank you for your comments. We are in the middle of a refurbishment at the moment the whole of the hotel will be re-carpeted and the bedrooms are being decorated with wallpaper and fresh paint. Unfortunately the lift is going to cost thousands upon thousands to repair which is out of our budget at the moment.
The following facilities or services will be unavailable from July 20 2021 to July 28 2021 (dates subject to change):
The property is closed between 2 December and 31 January.
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. An indoor pool, a terrace, and a picnic area are also featured at the business-friendly The Heritage Hotel. Self parking is free. This 3-star Torquay hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
The Heritage Hotel offers 24 forms of accommodation with coffee/tea makers and free toiletries. 20-inch Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
Guests are served a free continental breakfast daily from 8 AM to 10:00 AM.
Appleby's Bar And Restaur – This beachfront restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Room service is available.
Recreational amenities at the hotel include an indoor pool.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 8:30 AM - 9:00 PM. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 8:30 AM - 9:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.