4.0 out of 5

"Myself and my wife stayed here for two nights over the recent bank holiday. Loved the hotel, room was the size of a tennis court and the bed was hu ... " More

By a verified traveller on Sat 02 Sep 2017

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Hotel Description

The Imperial Torquay's central location gets good marks from our customers. During your stay, you're just a quick walk from Living Coasts. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. This 4-star hotel has 152 rooms over 9 floors. All rooms offer free WiFi and flat-screen TVs.

  • All rooms offer 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free WiFi
  • Enjoy British cuisine while dining at Regatta Restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with aromatherapy, body treatments or facials at the spa
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes an outdoor tennis court and a health club
  • Guests like the accommodation for the cleanliness, overall comfort and nice bathrooms
  • Just a 2-minute drive from Princess Theatre and 7 minutes from Babbacombe Beach
  • Dogs welcome for a fee (restrictions apply)

Comfort Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£87 per night

Premium Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Twin Room, 1 Bedroom

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max

Suite, 1 Double Bed, Bay View (No Balcony Access)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

The Imperial Torquay ratings based on 15 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Imperial Torquay

Everyone (11) Couples (3) Family (1)
5 out of 5
Position and views from hotel are amazing.. dinner service so slow, 2hrs 15mins for a 3 course meal..but on the plus side, amazing views from restaurant and with a bottle of wine, who minds!

Posted by on 15 Jul 2019

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4 out of 5
Liked most things, room was great the view was amazing. Was not keen on paying beforehand and then on leaving told there was more to pay.

Posted by on 27 May 2019

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Comment from Hotel Management

8 Jun 2019 by Management response

Dear Anonymous, Thank you for your review. I'm glad that overall you have enjoyed your stay with us. I will share your comments with rest of the team.

2 out of 5
Liked room and staff breakfast good Evening meal disgusting had to wait 35 minutes for main course 1meal was cold and the other was inedible did complain to waitress but nothing was done about the bill

Posted by on 21 Mar 2019

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Comment from Hotel Management

1 May 2019 by Guest relations

Good Afternoon, Thank you for taken the time to review your stay at the Hotel. We really appreciated our guests feedback. I am sorry that your meal was not up to expectations and the team did not respond to your complaint in the correct manner. I will discuss this further with the Restaurant Manager so he can investigate. I do hope that you will return to the Hotel so we can restore your faith and show this is not our usual standard.

4 out of 5
Great value for money and very good service staff were friendly and the breakfast good choice of food. Would definitely book again to stay.

Posted by on 17 Mar 2019

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Comment from Hotel Management

16 Apr 2019 by Guest relations

Good Afternoon, Thank you for taken the time to review your stay with us. We really appreciate our guests feedback. I will share the comments you have given us with the Hotel Team.

4 out of 5

Great hotel room view, great location.

Pros: The large room and the view
Cons: Fix the problem that closed our, and other rooms, access to the balcony. Sitting out there enjoying the view would have been fantastic.
Location: Harbour, shops and bars within 5 minutes walk.
Myself and my wife stayed here for two nights over the recent bank holiday. Loved the hotel, room was the size of a tennis court and the bed was huge and comfortable. Room cleaned each day. Amazing view from our room over the bay, we were lucky with the weather. Our balcony was closed for maintenance, which was a shame. Also we had a fire alarm evacuation one morning, but better safe than sorry. Loved having a drink on the terrace over looking the bay, gorgeous. 5 minutes walk to the harbour and bars. Definitely going to return.

Posted by , from cannock on 2 Sep 2017

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4 out of 5

Nice hotel, good location but rooms far too hot!

Pros: Location and history
Cons: Room comfort and more affordable breakfasts!
Location: Torquay just a 10 minute walk away and the harbour offered boat trips, big wheel and a big roundabout. Fairground close by too.
Nice 6 day stay with family, room was far too hot even with windows open (you could only open about 2 inches!). Cleanliness in room was excellent. Not enough hangers but are there ever. Breakfast overpriced at almost £50 for 3 people. Dinner was very good value on the set menu and service was very good. Also very knowledgeable about gluten free. Swimming pool outside was a bit dirty but the indoor one was lovely and our grandson loved it. All in all a very pleasant stay. Next time would like a sea facing room with air conditioning option

Posted by , from Surrey on 15 Aug 2017

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4 out of 5
Very comfortable room,with excellent bathroom,would stay again.

Posted by on 27 Jun 2017

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5 out of 5

Superb views.

Pros: The views.
Cons: Needs a bit of an up date re decor.
Location: Easy walk into the centre of Torquay
First class service and what was expected. A hotel with beautiful views.

Posted by , from Northumberland on 25 Apr 2017

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3 out of 5

warm welcome but bit shabby in parts

check in was fine w warm welcome but the room was a bit shabby, creaky floorboards etc.

Posted by on 8 Dec 2016

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4 out of 5

Weekend break

The hotel is great.lovely relaxed atmosphere.breakfast awesome. Evening meal tasty.room over looking the sea priceless. Swimming pool warm and Jacuzzi brilliant. Staff very friendly and could not do enough for you.excellent for a weekend break away.

Posted by on 10 Oct 2016

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Property Features

The Imperial Torquay offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a health club, and spa services are also featured at the business-friendly The Imperial Torquay. Parking is available for a fee. This 4-star Torquay hotel is smoke free.

  • 152 guestrooms or units
  • 9 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Exeter (EXT-Exeter Intl.) (42.9 km / 26.6 mi)
  • Train station: Torquay Station (2.2 km / 1.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Imperial Torquay offers 152 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

Regatta Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Sauna in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 11 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

When booking 5 rooms or more, or 10 room nights or more, different policies and additional supplements will apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property will place a credit card authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 14.95 per person (approximately)
  • Self-parking fee: GBP 7.00 per day
  • Pet fee: GBP 10 per pet, per night
  • Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Imperial Hotel Torquay
  • Imperial Hotel
  • Imperial Torquay
  • Imperial Torquay Hotel
  • The Imperial Hotel Torquay

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.