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3.5 out of 5

"Good comfortable accommodation which is a little walk away from the town centre, approx 20 to 30 minutes. Staff were very friendly and helpful. Ac ... " More

By a verified traveller on Thu 24 Nov 2016

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Standard Unit

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
£73* Per night/room 5 Dec - 6 Dec

Spa Unit

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Unit

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the overall value at Torquay Tropicana Motel. During your stay, you're just a quick walk from Surf World Museum. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool. Built in 1989, this 3.5-star motel has 18 rooms on 1 floor. Enjoy your stay with amenities like free WiFi and a kitchenette in each room.

  • Air-conditioned rooms with kitchenettes, patios and sitting areas
  • Free WiFi
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include tour or ticket assistance and luggage storage
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Within a 10-minute walk of Surf World Museum and Torquay Visitor Information Centre
  • Airport shuttle service available for a fee

Torquay Tropicana Motel ratings based on 4 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Torquay Tropicana Motel

Everyone (4)
4 out of 5

Posted by on 17 Oct 2019

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3 out of 5

Good comfortable sleepover

Good comfortable accommodation which is a little walk away from the town centre, approx 20 to 30 minutes. Staff were very friendly and helpful. Accommodation clean but outside area needed more attention.

Posted by , from uk on 24 Nov 2016

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3 out of 5

Gepflegte Anlage in verkehrsgünstiger Lage

Sehr freundlicher Empfang. Das Zimmer sehr sauber und gepflegt. Schöner Garten mit kleinem Pool auf der Rückseite.

Posted by on 27 Mar 2017

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4 out of 5

Ruhiges Motel, das alles hat was wir benötigten

Nette Besitzer, hilfsbereit. Aussenpool. Alles sauber. Wir waren sehr zufrieden.

Posted by , from frankfurt on 15 Mar 2017

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About the Torquay Tropicana Motel

Location 2 Grossmans Road, Torquay, VIC 3228

Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)

Property Features

Torquay Tropicana Motel offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and an arcade/games room are also featured at the business-friendly Torquay Tropicana Motel. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Torquay motel.

  • 1 floor
  • 18 guestrooms or units
  • 4 buildings
  • Built in 1989
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Arcade/game room
  • Fridge
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Torquay Tropicana Motel offers 18 forms of accommodation which are accessible via exterior corridors and feature complimentary bottles of water and coffee/tea makers. Rooms open to patios. This accommodation offers separate sitting areas. 32-inch Flat-screen televisions come with digital channels. Accommodation at this 3.5-star motel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers. This Torquay motel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Private patio
  • Sitting area
  • Flat-screen television
  • Digital channels
  • Fridge
  • Microwave
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Climate control
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 9 AM.

Nearby Activities

An outdoor pool and a spa tub are on site.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 9:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitiser and cashless payment methods are available for all transactions.

  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff do not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available for guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 15 for adults and AUD 15 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Torquay Tropicana Motel
  • Torquay Tropicana
  • Torquay Tropicana Motel Victoria
  • Torquay Tropicana Motel Motel
  • Torquay Tropicana Motel Torquay
  • Torquay Tropicana Motel Motel Torquay

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in September and close in May.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.