11 Feb 2020 by Karine
We are delighted that you enjoyed your stay . It is true that the rooms are a maybe a little bit small but the location of the hotel is ideal in the city center, 5 minutes from Place du Capitole. We hope to welcome you again very soon. HappyCulture Team
15 Jul 2019 by Arfa
Hello dear guest, Thank you for your rating! Have a good day.
7 Jun 2019 by Melody
Guten tag! Thank you for you comments, we're glad that you enjoyed your stay in our hotel. As for the size of the rooms, it measures between 15 and 18 m2, as for the size of the hotel, it is a city centre hotel built more on the height than the width and it is unfortunately a data that we cannot improve. It is true that in France, it is common to find toilets separated from the bathroom but for a next stay, do not hesitate to let us know your wish to improve your comfort and we will be happy to assign you a room with toilets in the bathroom. Looking forward to seeing you again Have a pleasant day HappyCulturellement Team Best Western Innes by HappyCulture
Due to COVID-19, this property’s food and beverage options may be limited.
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Hotel Innes. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Best Western Hotel Innes was completed in October 2018. This Baroque Toulouse hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Best Western Hotel Innes offers 43 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Toulouse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The hotel hosts a free manager's reception daily.
Room service is available.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.