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"Room was very small - but it was okay for 1 night. You can here other people. Price was good. Location is okay. " More

By a verified traveller on Tue 11 Feb 2020

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Classic Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£53* Per night/room 21 Apr - 22 Apr

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Comfort Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Hotel Innes by HappyCulture, you're just a quick walk from Place du Capitole. You'll find features such as free WiFi in public areas and a free manager's reception, plus a bar.

  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Place du Capitole and Capitole de Toulouse
  • Pets welcome for a fee

Hotel Innes by HappyCulture ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Innes by HappyCulture

Everyone (2) Couples (1)
3 out of 5
Room was very small - but it was okay for 1 night. You can here other people. Price was good. Location is okay.

Posted by , from Toulouse on 11 Feb 2020

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Comment from Hotel Management

11 Feb 2020 by Karine

We are delighted that you enjoyed your stay . It is true that the rooms are a maybe a little bit small but the location of the hotel is ideal in the city center, 5 minutes from Place du Capitole. We hope to welcome you again very soon. HappyCulture Team

4 out of 5

Posted by on 13 Jul 2019

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Comment from Hotel Management

15 Jul 2019 by Arfa

Hello dear guest, Thank you for your rating! Have a good day.

3 out of 5
Positiv: Die Lage - man ist zu Fuß in 10 Minuten im Stadtzentrum. // Das Personal war äußerst entgegenkommend u. sehr hilfsbereit. // Frühstück war sehr gut. Negativ: Das Zimmer - sowie überhaupt das ganze Hotel - ist sehr klein und eng; das gilt auch für die Hotelflure und den Frühstücksraum. // Besonders ungünstig ist, dass Dusche und Toilette in zwei separaten "Räumen" untergebracht sind, wobei in der Toilette nicht mal ein Waschbecken vorhanden ist. Man muss also ständig hin- und herlaufen. Ziemlich gewöhnungsbedürftig !!

Posted by on 3 Jun 2019

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Comment from Hotel Management

7 Jun 2019 by Melody

Guten tag! Thank you for you comments, we're glad that you enjoyed your stay in our hotel. As for the size of the rooms, it measures between 15 and 18 m2, as for the size of the hotel, it is a city centre hotel built more on the height than the width and it is unfortunately a data that we cannot improve. It is true that in France, it is common to find toilets separated from the bathroom but for a next stay, do not hesitate to let us know your wish to improve your comfort and we will be happy to assign you a room with toilets in the bathroom. Looking forward to seeing you again Have a pleasant day HappyCulturellement Team Best Western Innes by HappyCulture

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. Tour or ticket assistance, vending machine, and multilingual staff are also featured at the business-friendly Hotel Innes by HappyCulture. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Baroque Toulouse hotel is smoke free.

  • 1 building
  • 43 guestrooms or units
  • 7 levels
  • Built in 1986
  • Manager's reception (free)
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Toulouse Matabiau Station (1.3 km / 0.8 mi)
  • Metro station: Jeanne d'Arc Metro Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Innes by HappyCulture offers 43 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

The hotel hosts a free manager's reception daily.

Room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 10 per pet, per night
  • Weight limit: 22 lb per pet Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • One child stays free
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Water dispenser use by guests actively encouraged
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 2
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Secured self-parking fee: EUR 10 per night
  • Nearby parking fee: EUR 15 per night (262 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BEST WESTERN Athenee
  • BEST WESTERN Athenee Toulouse
  • Best Western Athénée Happyculture Hotel Toulouse
  • BEST WESTERN Hotel Athenee Toulouse
  • Best Western Athénée Happyculture Hotel
  • Toulouse Best Western
  • Best Western Athénée Happyculture Toulouse
  • Best Western Athénée Happyculture
  • Hotel Innes
  • Best Western Hotel Innes
  • Innes By Happyculture Toulouse
  • Hotel Innes by HappyCulture Hotel
  • Hotel Innes by HappyCulture Toulouse
  • Hotel Innes by HappyCulture Hotel Toulouse

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.