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4.3 out of 5

"Great location! Friendly staff, comfortable bed and good shower. All the things you need for a city break :) " More

By a verified traveller on Sun 21 Apr 2019

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Luxury Room, 1 King Bed, Non Smoking, Patio (Patio)

Bed Count 1 King Bed Maximum Occupancy 2 Max
£89* Per night/room 23 Jan - 24 Jan

Club Room, 2 Double Beds, Non Smoking (Executive)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Room, 1 Double Bed, Accessible, Non Smoking (Mobility Tub)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

City Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

City Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Toulouse, an IHG Hotel. During your stay, you're just a quick walk from Capitole de Toulouse. Free WiFi in public areas, 2 restaurants and a gym are available. Built in 1993, this 4-star hotel has 162 rooms over 6 floors. This property offers pet-friendly amenities, such as food and water bowls. All rooms offer LCD TVs and minibars.

  • Air-conditioned rooms with LCD TVs, minibars and room service
  • Free Wi-Fi in some public areas
  • Enjoy international cuisine with garden views at Le 7 du Plaza, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a gym
  • Guests speak favourably about the size of the guestrooms and the breakfast
  • Steps from Capitole de Toulouse and The KASE Toulouse Saint-Rome
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Crowne Plaza Toulouse, an IHG Hotel ratings based on 9 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Toulouse, an IHG Hotel

Everyone (3) Business (2) Couples (1) Family (4) Other (1)
5 out of 5
Great location! Friendly staff, comfortable bed and good shower. All the things you need for a city break :)

Posted by on 21 Apr 2019

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Comment from Hotel Management

4 Jun 2019 by Valerie

Dear Guest, Thank you for taking the time to review the hotel. I was so pleased to read your positive feedback. We hope we have the pleasure of welcoming you again soon.

5 out of 5

a fantastic place

I stayed at the hotel on the 3 rd day of a 5 day european road trip.After staying in sub standard accomadation it was an absolute delight to stay in your luxury hotel.Please send on any offers or sister hotel links.

Posted by on 13 Aug 2013

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4 out of 5

Great Location

Only had a one night stay but really liked the hotel. Helpful staff and fantastic location. Can be very tricky to find by car due to roadworks in Toulouse city centre at the moment.

Posted by on 24 Jul 2013

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4 out of 5

Ideal location and a good hotel

Having stayed in Toulouse many times before I decided to try the Plaza as it's really central and is less than a minute away from the best restaurant in Toulouse. The Hotel was easy to find, and the welcome at reception was warm and helpful. My room was on the 6th floor and overlooked the skyline towards the Cathedral, showing the classic city scape of an old town with lots of red tiled roofs. The room was clean, well equiped with everything working. I will definately stay here again on my next trip to Toulouse

Posted by on 29 Aug 2011

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4 out of 5
Sehr laut — die ganze Nacht und ab 05.00 Uhr Putzmaschinen, Transporte

Posted by on 6 Aug 2019

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Comment from Hotel Management

26 Aug 2019 by Mathilde - Guest relations

Dear Guest, Thank you for your feedback. please accept our kind apologies for not meeting your expectations. We are looking forward to welcoming you back. Best regards

5 out of 5

Posted by on 31 May 2019

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4 out of 5

personnel très bien

Pros: la propreté,le cadre.le personnel
Cons: le pain et les viennoiserie
Location: plein centre de toulouse. Visite.
Nous avons eu aucun problème à part le pain et la viennoiserie vraiment à revoir(sec ,et parfois limite mangeable.

Posted by , from carbonne on 22 Dec 2017

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Comment from Hotel Management

28 Dec 2017 by Directeur Général

Chère Sabine, merci pour votre retour. Je fais immédiatement passer votre commentaire au service restauration dans le souci d'améliorer notre qualité de service. Au plaisir de vous accueillir prochainement au coeur de Toulouse.

4 out of 5

tres bel hotel

hotel trés bien plaçé , chambre trés agréeable et trés propre . rien à dire de plus .

Posted by on 25 Aug 2014

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4 out of 5

Passable pour un 4*

Je n'ai pas à me plaindre car pour 155 € voiture 24h incluse on m'a affecté ... la suite présidentielle (affichée 950 à 1250 € la nuit !!!) ... mais dans un hôtel 4* en France est il normal que la porte d'un meuble TV me reste dans les mains, que le tuyau de douche soit tout juste assez long pour prendre une douche debout, que le plafond de la salle de bains soit cabossé (pannes de faux plafond en laiton prétentieux) et que le produit nuit calme proposé le soit exclusivement en anglais sans traduction en français ? Non mais heureusement je parle couramment anglais. Bref hôtel à l'américaine très prétentieux au personnel aseptisé mais confort de la chambre normal pour un 4*. Petit déjeuner quelconque facturé 23 € !!!

Posted by on 5 Dec 2011

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About the Crowne Plaza Toulouse, an IHG Hotel

Location 7 Place Du Capitole, Toulouse, Haute-Garonne 31000

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre. WiFi is free in public spaces. There are 8 meeting rooms available. A health club, a terrace, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Toulouse, an IHG Hotel. Parking is available for a fee. This 4-star Toulouse hotel is smoke free.

  • 1 building
  • 162 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Built in 1993
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Train station: St. Cyprien-Arenes Station (3 km / 1.8 mi)
  • Metro station: Capitole Station (0.2 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza Toulouse, an IHG Hotel offers 162 forms of accommodation with minibars and a safe. Beds feature premium bedding. 80-cm LCD televisions come with premium satellite channels. Bathrooms include a bath, bathrobes, bidets and complimentary toiletries. This Toulouse hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Bathtub
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Bidet
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Le 7 du Plaza – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Handrails in stairways
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, Eurocard and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.53 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 22 per person (approximately)
  • Self-parking fee: EUR 22.00 per day
  • Nearby parking fee: EUR 22.00 per day(164 ft away; open 24 hours)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Toulouse
  • Crowne Plaza Toulouse
  • Toulouse Crowne Plaza
  • Crowne Plaza Toulouse Hotel Toulouse
  • Crowne Plaza Toulouse Hotel
  • Crowne Plaza Toulouse
  • Crowne Plaza Toulouse, An Ihg
  • Crowne Plaza Toulouse an IHG Hotel
  • Crowne Plaza Toulouse, an IHG Hotel Hotel
  • Crowne Plaza Toulouse, an IHG Hotel Toulouse
  • Crowne Plaza Toulouse, an IHG Hotel Hotel Toulouse

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.