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4.6 out of 5

"It’s check in/concierge desk is not your typical reception desk, it’s small and more personal in nature " More

By a verified traveller on Sat 13 Jul 2019

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Classic Double or Twin Room, 1 Double or 2 Single Beds

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Suite (Saint-Exupéry)

Bed Count 1 Double Bed Maximum Occupancy 2 Max


Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Double Room (Privilège)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the breakfast at Le Grand Balcon. During your stay, you're just a quick walk from Capitole de Toulouse. You'll find features such as free WiFi in public areas, plus a bar and dry cleaning service. Built in 1900, this 5-star hotel has 47 rooms over 5 floors. All rooms offer free WiFi and Smart TVs.

  • Air-conditioned rooms with Smart TVs, minibars and room service (during limited hours)
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the location and the breakfast
  • Steps from Place du Capitole and 6 minutes on foot from Basilica of Saint-Sernin
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls

Le Grand Balcon ratings based on 5 verified reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Le Grand Balcon

Everyone (2) Couples (2) Family (1)
5 out of 5
It’s check in/concierge desk is not your typical reception desk, it’s small and more personal in nature

Posted by on 13 Jul 2019

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4 out of 5
No balconies at all :) But still lovely hotel. Small room but everything is there. Clean and soft towels, comfy bed. Merci.

Posted by , from Spain on 2 Apr 2018

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5 out of 5

Met a hairy biker chef

Location: Perfect
Excellent hotel perfectly situated in the centre of town for all facilities. Even met Si King the hairy biker at check out.

Posted by on 24 Oct 2016

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4 out of 5
Hübsches Hotel an zentraler Lage. Leider sind die Fenster schlecht isoliert und die Zimmer gegen die Strasse sind in der Nacht recht lärmig.

Posted by on 2 Aug 2020

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5 out of 5

Hôtel historique car attaché à l'Aerospatiale

Pros: D'abord le design très chic, couleurs grises et blanches, très beaux sols. Salle de bains et literie de grande qualité. Le calme de la chambre/cour.
Cons: franchement aucun. tout est parfait. en outre, l'emplacement est central, le personnel est très professionnel, efficace et aimable.
Location: Ce quartier est accessible en taxi , mais nous ne l'avons pas testé avec une voiture particulière. Les rues avoisinantes sont toutes piétonnes.
Entièrement rénové, cet hôtel en plein centre de Toulouse, est extrêmement confortable. Les chambres sont décorées sobrement dans des couleurs grises et blanches apaisantes . Literie de qualité supérieure, mini bar dont le contenu est offert, salle d'eau bien aménagée. Tout cela très propre. Situé dans le plein centre de Toulouse, place du Capitole, l'hôtel permet de tout visiter à pied. (en particulier la basilique Saint-Sernin) Nous devions nous éloigner du centre pour visiter notre famille ; le personnel très aimable nous a fourni l'itinéraire le plus court en nous indiquant même la durée du parcours à pied ! Nous avions déjà testé différents hôtels à Toulouse car nous y avons de la famille, mais, de loin, c'est le meilleur hôtel que nous ayons eu. Nous y reviendrons.

Posted by on 30 Apr 2018

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Property Features

Le Grand Balcon offers its guests tour or ticket assistance, multilingual staff, and concierge services. Event space at this hotel measures 129 square feet (12 square metres). Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The luxury Le Grand Balcon also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. This 5-star Toulouse hotel is smoke free.

  • 1 building
  • 47 guestrooms or units
  • 5 levels
  • 129 sq ft of conference space
  • 12 sq. m of conference space
  • Built in 1900
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


  • Airport: Toulouse (TLS-Blagnac) (9.9 km / 6.1 mi)
  • Train station: Toulouse Matabiau Station (2.6 km / 1.6 mi)
  • Metro station: Capitole Station (0.3 km / 0.2 mi)

Room Amenities

Le Grand Balcon offers 47 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and espresso makers. Beds feature premium bedding. Smart televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Espresso maker
  • Luxury bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Room service (during limited hours) is available.

Spa Services

  • Massages


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests may access the hotel and parking via Place du Capitole through Place Wilson.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 20 lb)
  • Food and water bowls are available


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include carbon monoxide detector, a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note that the parking garage is only 5.9 feet (1.8 meters) high.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • Online Penalty Collection
  • No gap period between guests' stays


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 18 per person (approximately)
  • Nearby parking fee: EUR 26 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Balcon
  • Grand Balcon Hotel
  • Grand Balcon Hotel Toulouse
  • Grand Balcon Toulouse
  • Le Grand Balcon Toulouse
  • Le Grand Balcon Hotel
  • Le Grand Balcon Toulouse
  • Le Grand Balcon Hotel Toulouse

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.