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4.5 out of 5

"excellent location, right in the heart of touristic area, shops , restaurants all around " More

By a verified traveller on Mon 01 Apr 2024

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Classic Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
£78* Per night/room 6 May - 7 May

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Twin Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Premium Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Plaza Hotel Capitole Toulouse. During your stay, you're just a quick walk from Place du Capitole. Free WiFi in public areas, a restaurant and a 24-hour gym are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free Wi-Fi in some public areas
  • Enjoy international cuisine and garden views while dining at L'ATRIUM
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 8 meeting rooms
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Place du Capitole and Capitole de Toulouse
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Plaza Hotel Capitole Toulouse ratings based on 8 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Plaza Hotel Capitole Toulouse

Everyone (5) Couples (2) Family (2)
5 out of 5
excellent location, right in the heart of touristic area, shops , restaurants all around

Posted by on 1 Apr 2024

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Comment from Hotel Management

1 Apr 2024 by The Front Desk

Dear TOAN,We are pleased to read that you enjoyed your stay.We thank you for sharing your experience at Plaza Hotel Capitole Toulouse.We hope we could welcome you again for your next trip in Toulouse.Kind Regards,FrontOffice Department

5 out of 5
Great location! Friendly staff, comfortable bed and good shower. All the things you need for a city break :)

Posted by on 21 Apr 2019

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Comment from Hotel Management

4 Jun 2019 by Valerie

Dear Guest, Thank you for taking the time to review the hotel. I was so pleased to read your positive feedback. We hope we have the pleasure of welcoming you again soon.

4 out of 5
Nice people, nice spacy room, but quite rundown

Posted by , from Oberengstringen on 15 Dec 2023

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5 out of 5

Posted by on 28 Feb 2023

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Comment from Hotel Management

26 Mar 2023 by The Front Desk

Dear Guest, thank you for taking the time to leave us this very good rating. We are very pleased to read that you were able to enjoy the PLAZA HOTEL experience to its fullest. We look forward to welcoming you again in a near future and remain at your entire disposal should you have any further request or information. Best regards,

4 out of 5

Posted by on 10 Nov 2022

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4 out of 5
Sehr laut — die ganze Nacht und ab 05.00 Uhr Putzmaschinen, Transporte

Posted by on 6 Aug 2019

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Comment from Hotel Management

26 Aug 2019 by Mathilde - Guest relations

Dear Guest, Thank you for your feedback. please accept our kind apologies for not meeting your expectations. We are looking forward to welcoming you back. Best regards

5 out of 5

Posted by on 31 May 2019

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4 out of 5

personnel très bien

Pros: la propreté,le cadre.le personnel
Cons: le pain et les viennoiserie
Location: plein centre de toulouse. Visite.
Nous avons eu aucun problème à part le pain et la viennoiserie vraiment à revoir(sec ,et parfois limite mangeable.

Posted by , from carbonne on 22 Dec 2017

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Comment from Hotel Management

28 Dec 2017 by Directeur Général

Chère Sabine, merci pour votre retour. Je fais immédiatement passer votre commentaire au service restauration dans le souci d'améliorer notre qualité de service. Au plaisir de vous accueillir prochainement au coeur de Toulouse.

About the Crowne Plaza Toulouse, an IHG Hotel

Location 7 Place Du Capitole, Toulouse, Haute-Garonne 31000

Property Features

Plaza Hotel Capitole Toulouse offers its guests a 24-hour health club and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a 24-hour business centre and 8 meeting rooms. A terrace, multilingual staff, and a garden are also featured at Plaza Hotel Capitole Toulouse. This 4-star Toulouse hotel is smoke free.

  • 1 building
  • 162 guestrooms or units
  • 6 levels
  • Built in 1993
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Train station: St. Cyprien-Arenes Station (3 km / 1.8 mi)
  • Metro station: Capitole Station (0.2 km / 0.2 mi)

Room Amenities

Plaza Hotel Capitole Toulouse offers 162 accommodations with minibars and espresso makers. Each accommodation is individually furnished. Beds feature premium bedding. 120-cm LCD televisions come with premium digital channels. Bathrooms include a bath, dressing gowns, bidets and complimentary toiletries. Rooms are equipped with complimentary dial-up Internet access. Business-friendly amenities include offices and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Bathtub
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Bidet
  • Iron and ironing board
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

L'ATRIUM – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

A 24-hour health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15.0 per night.

Pet Policy

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, Eurocard and cash. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Comprehensive food waste policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.
  • Utility fee: EUR 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 per person
  • Nearby parking fee: EUR 30.80 per day (164 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Toulouse
  • Crowne Plaza Toulouse
  • Toulouse Crowne Plaza
  • Crowne Plaza Toulouse Hotel Toulouse
  • Crowne Plaza Toulouse Hotel
  • Crowne Plaza Toulouse
  • Plaza Capitole Toulouse
  • Crowne Plaza Toulouse an IHG Hotel
  • Plaza Hotel Capitole Toulouse Hotel
  • Plaza Hotel Capitole Toulouse Toulouse
  • Plaza Hotel Capitole Toulouse Hotel Toulouse

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.