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Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
£99* Per night/room 28 Apr - 29 Apr

Two Bedroom Dual Key

Bed Count 2 King Beds Maximum Occupancy 4 Max

Holiday Special, City Scape Studio (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mt Stuart Studio Breakfast for 1 Guest

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mt Stuart Studio (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 2 Max

City Studio Breakfast for 1 Guest

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the clean apartments at Oaks Townsville Metropole Hotel. During your stay, you're just a quick walk from Maritime Museum of Townsville. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool. Built in 2008, this luxury aparthotel has 104 apartments over 11 floors. Each apartment includes amenities such as free WiFi and a kitchenette.

  • Each apartment offers a kitchenette, a washer/dryer and a balcony
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy local and international cuisine at Metropole Hotel, a bistro with ocean views
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests speak favourably about the clean guestrooms and the location
  • Just a 4-minute walk from Maritime Museum of Townsville and 12 minutes on foot from Perc Tucker Regional Gallery

Oaks Townsville Metropole Hotel ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Oaks Townsville Metropole Hotel

Everyone (1)
4 out of 5

Posted by on 11 Nov 2019

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Comment from Hotel Management

2 Dec 2019 by Oaks Metropole

Thank you for your review!

About the Oaks Townsville Metropole Hotel

Location 81 Palmer Street, South Townsville, QLD 4810

Property Features

There's a restaurant on site. WiFi and wired Internet are free in public spaces. Oaks Townsville Metropole Hotel offers its guests an outdoor pool and a fitness centre. Tour or ticket assistance, an arcade/games room, and laundry facilities are also featured at the luxury Oaks Townsville Metropole Hotel. Self parking is free. This 4.5-star Townsville aparthotel is smoke free.

  • 104 guestrooms or units
  • 11 levels
  • Built in 2008
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Lift
  • No smoking on site
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Townsville Station (3.1 km / 1.9 mi)
  • Parking: Free self parking

Room Amenities

Oaks Townsville Metropole Hotel offers 104 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Televisions come with cable channels. Accommodation at this 4.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Washer and dryer
  • Private balcony
  • Television
  • Cable channels
  • DVD player
  • Fridge
  • Microwave
  • Stovetop
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Shower
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Metropole Hotel – Overlooking the ocean, this bistro specialises in local and international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Kayaking nearby
  • Skydiving nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 9:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:30 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 9:30 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and debit cards. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 9:30 PM
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks M
  • Oaks M Palmer
  • Oaks M Palmer Hotel
  • Oaks M Palmer Hotel South Townsville
  • Oaks M Palmer South Townsville
  • Oaks M Palmer Apartment South Townsville
  • Oaks M Palmer Apartment
  • Oaks Metropole Hotel South Townsville
  • Oaks Metropole South Townsville
  • Oaks Metropole
  • Oaks Metropole Townsville
  • Oaks Metropole Hotel
  • Oaks Townsville Metropole
  • Oaks Townsville Metropole Hotel Aparthotel
  • Oaks Townsville Metropole Hotel South Townsville
  • Oaks Townsville Metropole Hotel Aparthotel South Townsville

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.