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4.0 out of 5

"I stay at room 427 not good room the A/C not work Very hot and the bath rom small its 3 star hotel not 5 star the soud from ather room very clear not ... " More

By a verified traveller on Tue 09 May 2017

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Economy Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£96* Per night/room 28 Jun - 29 Jun

Family Connection Room

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Superior Room (2 Single Beds )

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 Queen Bed with Sofa bed (1 Queen Bed )

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Presidential Suite, Multiple Bedrooms, Jetted Tub, City View

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Hotel Description

Zorlu Grand Hotel Trabzon's central location gets good marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Tabzon Meydon Park. Features include free WiFi in public areas and free valet parking, plus 2 restaurants. Built in 1997, this 5-star hotel has 160 rooms over 8 floors. Free WiFi and Select Comfort beds are available in all rooms.

  • Air-conditioned rooms with Select Comfort beds, 24-hour room service and LED TVs
  • Free WiFi
  • Free valet parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, 2 coffee shops/cafés and 2 bars/lounges
  • Buffet breakfast offered for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests speak favourably about the breakfast and the central location
  • Just a 5-minute drive from Trabzon Botanical Park and 7 minutes from Boztepe Park
  • Airport, ferry terminal and shopping centre shuttle service available for a fee

Zorlu Grand Hotel Trabzon ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Zorlu Grand Hotel Trabzon

Everyone (2)
3 out of 5

i stay 1 night only

I stay at room 427 not good room the A/C not work Very hot and the bath rom small its 3 star hotel not 5 star the soud from ather room very clear not good room and old

Posted by on 9 May 2017

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Comment from Hotel Management

20 Jun 2017 by Ozlem Kaymaz

Dear Guest, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better.. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL again. Yours Faithfully, Fatma Özlem Büyüklü Kaymaz / Guest Relations Responsible

5 out of 5

Sehr schönes Hotel im Zentrum

Ein sehr komfortabeles, schönes Hotel im Zentrum vonTrabzon. Sehr freundliches Personal, ein reichhaltiges Frühstück. Werde unbedingt wieder in dieses Hotel übernachten. 5 Sterne*****

Posted by , from Miltenberg, Bayern on 13 May 2017

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Comment from Hotel Management

5 Jul 2017 by Meryem Kazanci ( Reservation )

Vielen Dank für die nette Bewertung . Wir würden uns sehr freuen Sie in unserem Hotel nocheinmal begrüssen zu dürfen .

About the Zorlu Grand Hotel Trabzon

Location Maras Caddesi 9, Trabzon, Trabzon 61100

Renovations + Closures

The following facilities are closed on Sunday:

  • Fitness facility

Property Features

Zorlu Grand Hotel Trabzon offers its guests an indoor pool, a kids' pool, a health club, and a sauna. There are 2 restaurants and 2 coffee shops/cafés, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a limo/town car service are available. There are 7 meeting rooms available. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the luxury Zorlu Grand Hotel Trabzon. You'll have access to the indoor pool and health club at a partner property. An area shuttle within 4.00 km and an airport shuttle (available 24 hours) are available for a fee. Free valet parking is available. Smoking is allowed in designated areas at this 5-star Trabzon hotel.

  • 1 building
  • 160 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Built in 1997
  • Bar or lounge
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Trabzon (TZX) (6.6 km / 4.1 mi)
  • Property shuttles: Airport shuttle, area shuttle within 4.00 km, ferry terminal shuttle, and shopping centre shuttle available for a surcharge
  • Parking: Free valet parking

Room Amenities

Zorlu Grand Hotel Trabzon offers 160 forms of accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with premium satellite channels. Bathrooms include a shower, bathrobes, slippers and bidets. This Trabzon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in June 2015.

  • Select Comfort beds
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Zorlu Grand Hotel Trabzon has 2 restaurants serving breakfast, lunch and dinner.

Late-night fare is available from 24-hour room service.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours nearby
  • Fitness classes on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include hot stone massages, sports massages, Swedish massages and body scrubs. The spa is equipped with Turkish bath/hammam.

  • Hot stone massage
  • Swedish massage
  • Number of treatment rooms 1
  • Couples treatment rooms
  • Sports massage
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Zorlu Grand Hotel Trabzon

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Minimum guest age is 18
  • Number of children who can stay for free – 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 for adults and EUR 15 for children (approximately)
  • Airport shuttle fee: EUR 30 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Zorlu Grand
  • Zorlu Grand Hotel
  • Zorlu Grand Hotel Trabzon
  • Zorlu Grand Trabzon
  • Zorlu Grand Trabzon Trabzon
  • Zorlu Grand Hotel Trabzon Hotel
  • Zorlu Grand Hotel Trabzon Trabzon
  • Zorlu Grand Hotel Trabzon Hotel Trabzon

You should know

  • Zorlu Grand Hotel Trabzon offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.