20 Jun 2017 by Ozlem Kaymaz
Dear Guest, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better.. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL again. Yours Faithfully, Fatma Özlem Büyüklü Kaymaz / Guest Relations Responsible
5 Jul 2017 by Meryem Kazanci ( Reservation )
Vielen Dank für die nette Bewertung . Wir würden uns sehr freuen Sie in unserem Hotel nocheinmal begrüssen zu dürfen .
The following facilities are closed on Sunday:
Zorlu Grand Hotel Trabzon offers its guests an indoor pool, a kids' pool, a health club, and a sauna. There are 2 restaurants and 2 coffee shops/cafés, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a limo/town car service are available. There are 7 meeting rooms available. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the luxury Zorlu Grand Hotel Trabzon. You'll have access to the indoor pool and health club at a partner property. An area shuttle within 4.00 km and an airport shuttle (available 24 hours) are available for a fee. Free valet parking is available. Smoking is allowed in designated areas at this 5-star Trabzon hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free valet parking
Zorlu Grand Hotel Trabzon offers 160 forms of accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with premium satellite channels. Bathrooms include a shower, bathrobes, slippers and bidets. This Trabzon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in June 2015.
Guests can enjoy buffet breakfast for a fee.
Zorlu Grand Hotel Trabzon has 2 restaurants serving breakfast, lunch and dinner.
Late-night fare is available from 24-hour room service.
An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include hot stone massages, sports massages, Swedish massages and body scrubs. The spa is equipped with Turkish bath/hammam.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.