"We were told that we couldn't eat at Fairy Falls as there was a party of 25 at 5.30 that evening, which seemed plenty of time for them to go and for ... " More
30 Aug 2019 by Fairy Falls
HI Im very sorry you didn't get chance to eat with us on your stay. Just to confirm the party of 25 were actually booked in for 7:00pm. any guests who turned up at this time were told we couldn't sit any one as the restaurant was full but if you were happy to wait then we could accommodate the booking later on. I do apologise for the check out incident, the team checking you in should give you clear instructions on what to do when you are leaving your room. We will have a look at some alternative check out options tho. Many thanks Kris & Katie
15 Aug 2019 by Fairy falls
Hi Thank you so much for taking the time to put in a review, hope to see you again soon Kris & Katie
11 Aug 2019 by The fairy falls
Hi Thanks for the review and glad to hear you enjoyed your stay. Hope to see you again soon. Kris & Katie
31 Jul 2019 by Kris & Katie
HI Thank you so much for the review. Thanks
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Fairy Falls Hotel also features a picnic area, coffee/tea in common area, and express check-out. Limited free parking is available on a first-come, first-served basis. This Trefriw hotel is smoke free.
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Fairy Falls Hotel offers 6 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a English breakfast daily from 9:00 AM to 10:00 AM.
On-site venue – This restaurant specialises in British cuisine and serves lunch and dinner.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance.
This property's restaurant serves lunch only on Saturday and Sunday. Dinner is served daily.
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and key retrieval information. Guests can access their accommodation through a private entrance.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.