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4.0 out of 5

"We were told that we couldn't eat at Fairy Falls as there was a party of 25 at 5.30 that evening, which seemed plenty of time for them to go and for ... " More

By a verified traveller on Fri 30 Aug 2019

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Basic Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£68* Per night/room 25 Jul - 26 Jul

Basic Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Basic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Quadruple Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Fairy Falls Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Fairy Falls Waterfall. Free WiFi in public areas, free self-parking and a restaurant are available.

  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Amenities include coffee/tea in a common area
  • Guests have great things to say about the location and the value of their stay
  • Just a 3-minute drive from Conwy Valley Maze and 12 minutes from Snowdonia National Park Visitor Centre
  • Pets welcome free of charge (restrictions apply)

Fairy Falls Hotel ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Fairy Falls Hotel

Everyone (3) Couples (1)
3 out of 5
We were told that we couldn't eat at Fairy Falls as there was a party of 25 at 5.30 that evening, which seemed plenty of time for them to go and for us to eat or 7.30, that was not suggested, so luckily we found somewhere else to eat, but it is a small village and only the choice of one eating place. When we came to return the key, the pub was locked, there was no prior explanation of what we should do to check out. The other people staying also felt annoyed that we had to wander around the building knocking on doors to no avail, simply to hand our keys back in.

Posted by on 30 Aug 2019

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Comment from Hotel Management

30 Aug 2019 by Fairy Falls

HI Im very sorry you didn't get chance to eat with us on your stay. Just to confirm the party of 25 were actually booked in for 7:00pm. any guests who turned up at this time were told we couldn't sit any one as the restaurant was full but if you were happy to wait then we could accommodate the booking later on. I do apologise for the check out incident, the team checking you in should give you clear instructions on what to do when you are leaving your room. We will have a look at some alternative check out options tho. Many thanks Kris & Katie

4 out of 5

Posted by on 15 Aug 2019

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Comment from Hotel Management

15 Aug 2019 by Fairy falls

Hi Thank you so much for taking the time to put in a review, hope to see you again soon Kris & Katie

5 out of 5
Great food, nice pub and comfortable rooms. We’ll be booking again.

Posted by on 9 Aug 2019

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Comment from Hotel Management

11 Aug 2019 by The fairy falls

Hi Thanks for the review and glad to hear you enjoyed your stay. Hope to see you again soon. Kris & Katie

4 out of 5

Posted by on 30 Jul 2019

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Comment from Hotel Management

31 Jul 2019 by Kris & Katie

HI Thank you so much for the review. Thanks

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Fairy Falls Hotel also features a picnic area, coffee/tea in common area, and express check-out. Limited free parking is available on a first-come, first-served basis. This Trefriw hotel is smoke free.

  • 6 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Express check-out
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Llanrwst Station (3.7 km / 2.3 mi)
  • Parking: Free self parking

Room Amenities

Fairy Falls Hotel offers 6 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Iron and ironing board available
  • Blackout curtains
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 9:00 AM to 10:00 AM.

On-site venue – This restaurant specialises in British cuisine and serves lunch and dinner.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

This property's restaurant serves lunch only on Saturday and Sunday. Dinner is served daily.

This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and key retrieval information. Guests can access their accommodation through a private entrance. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Private entrance
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 10.00 for adults and GBP 10.00 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairy Falls Hotel Hotel
  • Fairy Falls Hotel Trefriw
  • Fairy Falls Hotel Hotel Trefriw

You should know

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.