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4.1 out of 5

"Lovely staff. Decor very dated. Bed comfortable. Room small. Bathroom ok. Breakfast amazing. Dinner was ok, but buffet style, although nice to have th ... " More

By a verified traveller on Sat 25 Jan 2020

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Moderate Room, 1 Double Bed (Includes a light evening meal)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£92* Per night/room 15 Aug - 16 Aug

Standard Room, 1 Double Bed (Includes a light evening meal)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds (Includes a light evening meal)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the free breakfast at Clarion Collection Hotel Aurora. During your stay, you're just a quick walk from Art Museum of Northern Norway. Features include free WiFi in public areas, plus a restaurant and a fitness centre. Built in 2001, this 3.5-star hotel has 121 rooms over 5 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • All rooms offer LCD TVs, desks and hairdryers
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the buffet restaurant
  • Self-parking available for a fee
  • Amenities include meeting rooms, a conference centre and a car charging station
  • On-site recreation includes a fitness centre and a sauna
  • Guests speak favourably about the breakfast and the location
  • Steps from Art Museum of Northern Norway and Nordnorsk Kunstmuseum
  • Pets welcome for a fee

Clarion Collection Hotel Aurora ratings based on 26 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Clarion Collection Hotel Aurora

Everyone (13) Couples (9) Business (1) Family (1) Other (2)
5 out of 5

Posted by on 8 Mar 2020

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Comment from Hotel Management

8 Mar 2020 by RB

Thanks for staying with us. We appreciate your nice feedback! Wish you a lovely Sunday

4 out of 5
Lovely staff. Decor very dated. Bed comfortable. Room small. Bathroom ok. Breakfast amazing. Dinner was ok, but buffet style, although nice to have the option, as eating out every night would break the bank. Fresh waffles and hot drinks in the afternoons a great idea for when you get back from a day tour. Open air jacuzi a great amenity to have, with air freezing but water boiling. Room cleaning not the best. Overall ok, considering the price with meals compared to other hotels in Tromso. Would probably try their sister With hotel across the road next time as looks newer and nicer.

Posted by on 25 Jan 2020

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Comment from Hotel Management

25 Jan 2020 by RB

Hi and thanks for staying with us Appreciate your feedback Will for sure bring your word to the housekeeping department, cleaning most important for all our guests. Wish you a lovely weekend and welcome back next time

5 out of 5
excellent location very clean staff very friendly food good

Posted by on 9 Feb 2019

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Comment from Hotel Management

22 Feb 2019 by Roger

Thanks for your feedback

5 out of 5
Pros: Tromso is very expensive to dine out, so a complimentary evening meal was a very welcome bonus. Salads, soup and rolls plus a main course.
Cons: Tea and coffee facilities in rooms
Location: Close to harbour, bridge across to mainland and cable car. Convenient walking distance to museums and local shops.
Very conveniently located to harbour for Northern Lights experience.

Posted by , from Staffordshire, UK on 26 Feb 2018

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4 out of 5

Northern Lights outside hotel

Pros: Northern lights right outside + breakfast!
Cons: More amenities to be provided in the hotel?
Location: Great location, just outside is the bus 42 from the airport and close to shopping street/ other hotels for pick-up.
We managed to see the Northern lights outside the hotel! It was fantastic. - Breakfast selection was great - Hotel rooms are very basic, no tissue paper, no toothbrushes, no slippers etc. But beds were comfortable and good enough for a short stay - Light evening meal only has one main and soup which changes up, the salads stay the same. Mains were pretty alright. Nothing fancy. - Afternoon tea was the waffles, with only 1 waffle machine. Good to try once. - Jacuzzi and sauna were alright!

Posted by , from UK on 29 Jan 2018

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5 out of 5

Faultless for what it is

If you want a clean (very good three star) hotel with friendly staff, this is the place for you. It couldn't be better located and if you're lucky you will see the northern lights from the roof top jacuzzi. There is free wifi, free use of the gym/sauna and free tea & coffee day and night. Sounds like a small thing but the takeaway coffee was far better than paying £5 for one when you're out! A corporate event meant the hotel was very busy for the last day but all in all we were impressed with our four night stay at the Bryggen. Would highly recommend.

Posted by on 6 Feb 2014

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4 out of 5

Great location

Lovely hotel and friendly helpful staff. Hot tub on the roof was a big plus as was the sauna, both included in the price. Would definitely recommend this hotel!

Posted by on 14 Jan 2014

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4 out of 5

Great location, nice hotel

Nice little touches like having lots of candles lit in the foyer each night and access to hot drinks 24 hours a day. Good breakfast, although service doesn't start until 8am, which was a problem on the day I needed to leave at 8.10am for a whale watching trip. The reception staff were helpful, although a couple of them were quite slow! Comfortable room, although no storage for clothes so I had to lay them all out on the luggage rack - except my underwear, which I kept in a plastic bag! I'd reserved and paid for a room with a double bed but was told there were none available. Luckily I had written proof of my booking and upon challenging, I was allocated a room with double bed on the 5th floor. Best thing of all about this hotel is its fantastic central location.

Posted by on 7 Jan 2014

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4 out of 5

Northern Lights Mini Break

Stayed at the Bryggen for 4 nights at the beginning of March 2013 and I would highly recommend it. Really good location with many of the mueseums and sights within ten minutes walk / slide away. (it was very icy when I went!). Pity that most rooms do not have great views but then I'm not one for wanting to stay inside a hotel room - out and about is my motto. Room very nice, bed amazingly comfortable - just lacking tea & coffee facilites - I know they were freely available in the hotel lobby - but after a few hours hunting the lights you want to get back to your room, snuggle into your pj's and have a brew. I'm not sure about other hotels in the area - maybe tea & coffee facilites are not a standard thing in Norway, so I hope I'm not judging unfairly. All staff were extremely helpful and friendly - they booked all of my trips for hunting the lights (I saw a really impressive display my first night there - really lucky I know!) and gave me great advice on what buses to use and when - could not fault them. Breakfast was a really impressive spread. Definitely recommend.

Posted by on 12 Mar 2013

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4 out of 5

Tromso Hotel

We were well looked after by attentive staff at a hotel that was comfortable and kept in a clean and tidy condition. Breakfast buffet was plentiful and good quality. The lounge lacked atmosphere in the evenings and as with most hotels the bar is overpriced £11 (92 NOK) for a can of local beer. Location is good on the waterfront although it is a pity there was no view from the room whcih faced the goods yard.

Posted by on 4 Mar 2013

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About the Clarion Collection Hotel Aurora

Location Sjøgata 19-21, Tromso, 9291

Property Features

Clarion Collection Hotel Aurora offers its guests a spa tub, a sauna, and a fitness centre. There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference centres. The business-friendly Clarion Collection Hotel Aurora also features multilingual staff, coffee/tea in common area, and dry cleaning/laundry services. Parking is available for a fee. This 3.5-star Tromso hotel is smoke free.

  • 121 guestrooms or units
  • 5 levels
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 2001
  • Buffet breakfast (free)
  • Dining venue
  • Charging station for electric cars
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Tromso (TOS-Langnes) (6.3 km / 3.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Clarion Collection Hotel Aurora offers 121 forms of accommodation with a hairdryer. LCD televisions come with digital channels. Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access.

  • LCD television
  • Digital channels
  • Bath or shower
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Hairdryer
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM.

Restaurant Aurora – This buffet restaurant serves breakfast, dinner and light fare.

Nearby Activities

Recreational amenities at the hotel include a spa tub, a sauna and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NOK 300.0 per night.
  • Cots (infant beds) are available for NOK 100.0 per night.

Pet Policy

  • Pets: NOK 250 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast, lunch and dinner.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Number of children who can stay for free – 3
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: NOK 200 per day
  • Pet fee: NOK 250 per pet, per stay
  • Crib (infant bed) fee: NOK 100.0 per night
  • Rollaway bed fee: NOK 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clarion Bryggen
  • Clarion Bryggen Tromso
  • Clarion Hotel Bryggen
  • Clarion Hotel Bryggen Tromso
  • Clarion Collection Aurora
  • Clarion Collection Hotel Aurora Tromso
  • Clarion Collection Hotel Aurora
  • Clarion Collection Aurora Tromso
  • Clarion Collection Aurora
  • Clarion Tromso
  • Tromsø Clarion
  • Clarion Collection Hotel Aurora Hotel
  • Clarion Collection Hotel Aurora Tromso
  • Clarion Collection Hotel Aurora Hotel Tromso

You should know

  • Up to 3 children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.