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"Very clean warm and cosy quiet and close to shops it was nice being so close to the city centre 🙂 " More

By a verified traveller on Sat 27 Oct 2018

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Hotel Description

The quiet apartments at Enter City Hotel get high marks from our customers. During your stay, you're just a quick walk from Tromso Cathedral (Tromso Domkirke). You'll find features such as a restaurant, concierge services and laundry facilities. This 3-star apartment has 46 apartments over 5 floors. Each apartment offers free WiFi and a kitchenette.

  • Each apartment offers a kitchenette, an LCD TV and a fridge
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking and extended parking available for a fee
  • Services include concierge services, tour or ticket assistance and luggage storage
  • Guests have great things to say about the quiet guestrooms and the value of their stay
  • Steps from Tromso Cathedral (Tromso Domkirke) and 4 minutes on foot from Art Museum of Northern Norway

Double Room, Kitchen

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£77* Per night/room 7 Jun - 8 Jun

Family Room, Kitchen

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Apartment, 1 Bedroom, City View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Single Room, Kitchen

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Deluxe Apartment, 1 Bedroom, City View

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Superior Twin Room, Kitchen

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Enter City Hotel ratings based on 11 verified reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Enter City Hotel

Everyone (5) Family (1)
5 out of 5
Very clean warm and cosy quiet and close to shops it was nice being so close to the city centre 🙂

Posted by , from Southampton on 27 Oct 2018

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Comment from Hotel Management

28 Oct 2018 by Reception, City Hotel

Dear Michelle, Thank you for taking the time to leave a review! Your time is valuable and we appreciate it a lot. We wish you a safe trip back! Best regards

4 out of 5
Das Zimmer war zweckmässig eingerichtet, eigentlich okay. Das Licht eher spärlich.

Posted by on 24 Nov 2019

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Comment from Hotel Management

27 Nov 2019 by Enter City Hotel

Thank you for your review, have a good day :)

3 out of 5
Hotelli peri n. 50 euron takuumaksun. Maksu lähetetään takaisin, jos kaikki huoneessa on kunnossa. Kuinkahan kauan tuota takaisinmaksua saa odotella!

Posted by on 28 Aug 2019

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Comment from Hotel Management

5 Sep 2019 by Enter City Hotel

Dear Guest, Thank you for your review. We strive to become even better, and therefor appreciate your feedback. The deposit will get reserved at the check in, and then released on the check out day. It takes the bank alittle time to transfer and therefor it takes maximum 4 weekdays.

4 out of 5

Posted by on 10 Aug 2019

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Comment from Hotel Management

12 Aug 2019 by Enter City Hotel

Dear guets, thank you for your review, Have a good day

4 out of 5
Das Hotel war sehr ruhig und die Lage perfect. Dank der kleinen Küche konnte ich mein Frühstück selber zubereiten und war an keine Essenszeiten gebunden.

Posted by on 13 Jan 2019

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Comment from Hotel Management

13 Jan 2019 by Reception, City Hotel

Thank you so much for your feedback, your time is precious! We will be happy to welcome you back Best regards

2 out of 5
The hotel is good located. Rooms are ok but not very clean No housekeeping

Posted by on 13 Dec 2018

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Comment from Hotel Management

13 Dec 2018 by Enter City Hotel

Thanks for taking the time to leave us a feedback, it mean the World for us in order to improve our services. We wish you a safe trip back and we are looking forward to welcome you again! Kind Regards, Enter City Hotel

4 out of 5

Gutes Hotel ohne Restauration für Individualreisen

Pros: Lage im Zentrum der Stadt Preis/Leistung gut
Cons: Bessere Info über Zimmergrösse und Ausstattung, damit bei der Internetbuchung Klarheit herrscht und später vor Ort keine Enttäuschung steht.
Location: Lage im Zentrum Tromso ist eine für Norwegen grosse Stadt und bietet damit viel Infrastruktur an: Restaurants, Museen, Leben in der Stadt etc.
Gebucht: Studio, das allerdings für zwei Personen viel zu klein war! Am zweiten Tag konnte in ein grösseres Appartement gegen einen angemessenen Aufpreis gewechselt werden. Dort hat sich gut wohnen lassen: Grosser Wohn-/Essbereich, gut ausgestattete Küche. Im Untergeschoss konnte für das Auto ein Parkplatz für 150 NOK/Tag gemietet werden. Das Personal an der Rezeption war sehr freundlich und hilfsbereit.

Posted by on 12 Feb 2018

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Comment from Hotel Management

12 Feb 2018 by Front desk, Enter City Hotel

Dear Anonymous, Thank you so much for your kind review. We are sorry that you experienced the room as small. We are how ever very glad that the problem was solved. We hope you had a enjoyable stay and a great time in Tromsø!

3 out of 5

zentral gelegenes hotel ohne charme

kein zimmerservice während des 5 tägigen aufenthalts, personal eher unfreundlich, zentraler standort, zimmer zweckmässig und ohne flair

Posted by , from bern, schweiz on 4 Jan 2018

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Comment from Hotel Management

10 Jan 2018 by Karoline, City Hotel

Good day Simon! I am glad to hear you found the room functional and our location good. You can of course get room service during your stay if you ask for it, we usually clean rooms after 7 days but are very flexible to this. I am sorry you experienced the staff as unfriendly, and would be glad if you sent us a e-mail directly to address the issue. We hope to see you again!

4 out of 5

Ruhig gelegen mitten in der Stadt

Pros: Die Lage mitten in der Stadt ist perfekt, die Kochecke für einfaches Kochen gut eingerichtet. Das Personal ist sehr freundlich und hilfsbereit.
Cons: Besseres Licht beim Tisch wäre praktisch. Die Ständerlampe mit braunem Schirm verhindert gutes Licht.
Location: Das Hotel liegt mitten in der Stadt, ist trotzdem ruhig, ganz nahe von vielen Buslinien und der Flughafen-Bushaltestelle.
5 Tage/Nächte auf den Spuren des Nordlichtes mit sehr guter Unterkunft in einem Studio mit Kochnische, mitten in der Stadt gelegen und doch ruhig.

Posted by , from Zürich on 16 Dec 2017

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Comment from Hotel Management

18 Dec 2017 by Enter City Hotel, Karoline

Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns ein Feedback zu schreiben! Ich bin sehr erfreut zu hören, dass Sie einen angenehmen Aufenthalt bei uns hatten. Wir ersetzen einige Einrichtung / Möbel im Hotel, obwohl dies leider einige Zeit dauert, arbeiten wir mit dem Fall! Herzlich willkommen zurück!

4 out of 5

Gutes, einfaches Hotel

Pros: Die Betten waren gut und die Küche gut eingerichtet. Die Abfalltrennung fanden wir sehr gut.
Cons: Kleinere Unterhaltsarbeiten wie lose Steckdosen reparieren und das ersetzten von Leuchtmitteln könnte man verbessern.
Location: Sehr zentral, Restaurant und Einkaufsmöglichkeiten ganz in der Nähe. Und man ist in ein paar Minuten unten am Hafen oder in der Fussgängerzone.
Das Zimmer ist zweckmässig eingerichtet. Die Küche hatte alles um zu Frühstücken oder mal etwas zu kochen. Der Parkplatz in unmittelbarer Nähe war sehr praktisch. Auch die zentrale Lage war ideal. Wir kommen gerne wieder.

Posted by on 27 Nov 2017

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Comment from Hotel Management

30 Nov 2017 by Jens

Hello Anonymous! Thank you for reviewing our hotel, these negative things you are mentioning we are continuously working on to get solved, thank you for bringing them to our attention. Again thank you so much for this review and you are welcome back any time.

About the Enter City Hotel

Location Gronnegata 48, Tromso, 9008

Property Features

There's a restaurant on site. Enter City Hotel also features tour or ticket assistance, concierge services, and laundry facilities. For a fee, parking is available. This 3-star Tromso apartment is smoke free.

  • 1 building
  • 46 guestrooms or units
  • 5 levels
  • Dining venue
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Fridge
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Tromso (TOS-Langnes) (6.2 km / 3.8 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Enter City Hotel offers 46 forms of accommodation with a safe and coffee/tea makers. Accommodation at this 3-star apartment has kitchenettes with fridges. Bathrooms include a shower, complimentary toiletries and hairdryers. This Tromso apartment provides complimentary wireless Internet access. 32-inch LCD televisions come with digital channels. Microwaves and an iron/ironing board can be requested. Housekeeping is provided once per stay.

  • In-room kitchenette
  • LCD television
  • Digital channels
  • Fridge
  • Microwave available
  • Coffee maker
  • Shower
  • Housekeeping (once per stay)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Wheelchair accessible

Food & Drink

Enter City Hotel has a restaurant on site.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 10 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 8:00 AM-10:00 PM
  • Saturday-Sunday: 10:00 AM-6:00 PM
If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation. For more details, please contact the property using the information on the booking confirmation.

Please note that during the weekends the minimum check-in age is 25.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 10:00 PM
  • Saturday - Sunday: 10:00 AM - 6:00 PM
Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NOK 300.0 per day.
  • Cots (infant beds) are available for NOK 100.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Enter City Hotel

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No pets or service animals allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: NOK 180 per day
  • Extended parking fee: NOK 180 per day
  • Cleaning/housekeeping/linen fee: NOK 100 every 3 days
  • Crib (infant bed) fee: NOK 100.0 per night
  • Rollaway bed fee: NOK 300.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Living Hotel
  • Enter City Hotel Tromso
  • City Living Hotel Tromsø Tromso
  • City Living Tromsø
  • City Living Tromsø Tromso
  • Enter City Hotel Apartment
  • Enter City Hotel Apartment Tromso

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.