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4.0 out of 5

"Loved the cottage we had for the night - good size and comfortable. However we were up early for a morning flight and unfortunately the fire alarm wen ... " More

By a verified traveller on Fri 05 Apr 2019

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Hotel Description

The free breakfast at Piersland House gets high marks from our customers. During your stay, you're just a quick walk from Royal Troon Golf Club. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars. Built in 1899, this 4-star hotel has 37 rooms. All rooms offer free WiFi and flat-screen TVs.

  • All rooms offer 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy British cuisine at Walker Bar and Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Services include dry cleaning/laundry and luggage storage
  • Guests like the bar and restaurant
  • Just a 5-minute walk from Royal Troon Golf Club and 14 minutes by car from Ayr Racecourse
  • Pets welcome for a fee (restrictions apply)

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Cottage

Bed Count 1 King Bed Maximum Occupancy 3 Max

LODGE

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Piersland House ratings based on 1 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Piersland House

Couples (1) Family (2)
4 out of 5
Loved the cottage we had for the night - good size and comfortable. However we were up early for a morning flight and unfortunately the fire alarm went off twice in the space of about half an hour around 2am which was quite disturbing. However we paid a good rate for hotel and would recommend. Clean and comfortable. Didn’t get to experience breakfast as we left around 5am.

Posted by on 5 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by Piersland House

Thank you for your feedback, we are sorry the fire alarm did go off and was outwith our control but is investigated as soon as it does go off.

Property Features

There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Piersland House also features a garden, laundry facilities, and dry cleaning/laundry services. This 4-star Troon hotel is smoke free.

  • 37 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1899
  • Buffet breakfast (free)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Glasgow (PIK-Prestwick) (5.8 km / 3.6 mi)
  • Train station: Troon Station (1.7 km / 1 mi)

Room Amenities

Piersland House offers 37 forms of accommodation with laptop-compatible safes and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Troon hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily.

Walker Bar and Restaurant – This restaurant specialises in British cuisine and serves lunch and dinner.

The Red Bowl – This restaurant specialises in British cuisine and serves lunch and dinner. Open selected days.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility
  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 15 per pet, per stay
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.Contactless check-out is available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Piersland
  • Piersland House
  • Piersland House Hotel
  • Piersland House Hotel Troon
  • Piersland House Troon
  • Piersland Hotel Ayr
  • Piersland House Hotel Troon, Scotland
  • Piersland House Hotel
  • Piersland House Troon
  • Piersland House Hotel Troon

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.