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Junior Suite Hibiscus Ocean View Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite Frangipani Club Beach Access King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Coral Ocean View King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Shangri-La Three-Bedroom Beach Villa

Bed Count 2 King Beds Maximum Occupancy 6 Max

Deluxe Coral Beach Access King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Shangri-La One-Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

The free breakfast at Shangri-La's Le Touessrok Resort & Spa gets good marks from our customers. During your stay, you'll be within walking distance of Ile aux Cerfs Beach. Enjoy features like free WiFi in public areas, free valet parking and a free manager's reception. Built in 1978, this 5-star hotel has 203 rooms over 2 floors. Each room includes amenities such as free WiFi and a deep-soaking bathtub.

  • Air-conditioned rooms with balconies, memory foam beds and deep-soaking bathtubs
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • For dining with a beachfront location, stop by Republik restaurant, one of the property's 5 restaurants and 3 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the spa tub
  • Indulge with aromatherapy, manicures and pedicures or deep-tissue massages at Chi, The Spa
  • Services include a free kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes a private beach, 4 outdoor tennis courts and a health club
  • Guests have great things to say about the beach and the clean guestrooms
  • Just a 2-minute drive from Ile aux Cerfs Beach and 9 minutes from Belle Mare Beach
  • Free beach shuttle service

Shangri-La's Le Touessrok Resort & Spa ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Shangri-La's Le Touessrok Resort & Spa

Everyone (4) Family (1)
5 out of 5
Personnel très sympathique, serviable, intentionné, magnifique plage. Service impeccable ( distribution d’eau....). Chambre très propre, spacieuse, vue magnifique. Point négatif : Obligation de manger au buffet le premier soir car réservation obligatoire dans les autres restaurants un jour avant et prix du buffet exorbitant !

Posted by , from Trou d'Eau Douce, shangrila’s on 28 Jun 2019

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4 out of 5
Sehr saubere Unterkunft. Strandtücher vor Ort. Herrlich frische Gesichtstücher zur Erfrischung am Strand. Herzliches, sehr zuvorkommendes Personal. Mehrere Restaurants mit hohem Standard, Preise entsprechend hoch, Schweizer Niveau.

Posted by on 28 Apr 2019

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5 out of 5
wunderbar gelegenes Hotel, mit Höchstkomfort und eigener Insel. sehr erholsamer Aufenthalt

Posted by , from zug on 27 Sep 2018

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5 out of 5

Hotel exceptionnel !!!

Voyage de noce digne d’un reve !! Hotel merveilleux, service impecable ! Je recommande cette destination ainsi que cet hotel a tout le monde !!!!! Merci a tout le personnel nous avons passer un agreable sejour en votre compagnie ! A tres bientot !

Posted by , from France on 11 Feb 2018

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3 out of 5

Très beau ...mais service déplorable!

Un hôtel de rêve ...sur le papier seulement. C est si mal organisé ... que le séjour est gâché par des contrariétés permanentes que génèrent les employés. Ils semblent découvrir l hôtel et ses activités. -Impossibilité de faire certains sports comme le ski nautique. Liste d attente pleine et impossible de s inscrire. - restaurants: quatre dont trois sur réservation sur place. Vous pouvez espérer y aller une fois sur une semaine, pas plus. Tant mieux car le service est déplorable. Japonais sur réservation : Une heure d attente pour 10 sushis. Heureusement qu’un serveur se démène (Hansley). Les autres se cachent en cuisine, comme un des cuisiniers. Personne ne vous dit qu’il y a des tables chauffantes à la resa donc vous n y aurez pas droit si vous ne Lisez pas ces lignes. Indien: cadre sublime, cuisine merveilleuse, service ... en dessous de tout. Restaurant principal: buffet excellent, service... nul. - aucune information du personnel sur les activités, restaurants, organisation ... et pour cause, ils n en ont aucune idée... alors vous répondent n importe quoi, sans se renseigner. - cuisine excellente partout mais si lent ou tellement d’oublis : Vous demanderez et n aurez jamais ... ça rentre dans une oreille et sort par l’autre. Et ils semblent s en désintéresser tellement. Les mauriciens sont des gens merveilleux d écoute et de professionnalisme. Mais pas au Touessrok. Évidemment, la moitié fait son possible pour tirer l autre moitié, incompétente.

Posted by , from londres on 31 Dec 2017

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About the Shangri-La's Le Touessrok Resort & Spa

Location Trou D'Eau Douce, Trou d'Eau Douce,

Renovations + Closures

This property is closed from 17 March 2021 to 31 May 2021 (dates subject to change).

Property Features

Step outside to unwind on the white sand beach. For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Shangri-La's Le Touessrok Resort & Spa, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 3 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers a free kid's club, a kids' pool and outdoor tennis courts. Self parking and valet parking are free. A complete renovation of Shangri-La's Le Touessrok Resort & Spa was completed in July 2015. This 5-star Trou d'Eau Douce hotel is smoke free.

  • 203 guestrooms or units
  • 2 levels
  • 5 dining venues
  • 2 bars on the beach
  • 3 bars or lounges
  • Built in 1978
  • Buffet breakfast (free)
  • Bar by the pool
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 4
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking , Free parking nearby

Transport

  • Airport: Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.) (41.5 km / 25.8 mi)
  • Property shuttles: Free beach shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Shangri-La's Le Touessrok Resort & Spa offers 203 forms of accommodation which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Memory foam beds
  • Deep-soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

Republik restaurant – This beachfront restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Kushi – Overlooking the ocean, this fine-dining restaurant specialises in seafood and only serves dinner. Reservations are required. Open daily.

Safran – This poolside fine-dining restaurant specialises in Indian cuisine and only serves dinner. A children's menu is available. Reservations are required. Open daily.

Le Bazar – This poolside buffet restaurant specialises in international cuisine and serves breakfast, brunch and dinner. A children's menu is available. Open daily.

Ilot Mangénie Beach Club – This beachfront seafood restaurant specialises in seafood and only serves lunch. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a health club and a spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Canoe on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Fitness classes on site
  • Boat tours on site
  • Bicycle rentals on site
  • Water sports equipment
  • Ecotours on site
  • Fishing on site
  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Helicopter/aeroplane tours on site
  • Archery on site
  • Kayaking on site
  • Skydiving nearby
  • Mountain biking on site
  • Parasailing on site
  • Ziplining nearby
  • Pilates classes on site
  • Playground on site
  • Ecotours nearby
  • Rowing or canoeing on site
  • Sailing on site
  • Surfing lessons: On site
  • Scuba diving on site

Spa Services

Chi, The Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 5 years old are not allowed in the spa.

  • Number of treatment rooms 8
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Minimum age to access spa is 5
  • Thai massage
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Shangri-La's Le Touessrok Resort & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • UnionPay
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 180
  • Christmas Eve (24 December) Gala Dinner per child: EUR 90 (from 6 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 375
  • New Year's Eve (31 December) Gala Dinner per child: EUR 188 (from 6 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • A television is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Touessrok
  • Touessrok Hotel
  • Touessrok Hotel Trou d'Eau Douce
  • Touessrok Trou d'Eau Douce
  • Shangri-La's Touessrok Resort Trou d'Eau Douce
  • Shangri-La's Touessrok Trou d'Eau Douce
  • Shangri-La's Touessrok
  • Shangri-La's Touessrok Resort
  • Shangri La's Le Touessrok &
  • Shangri-La's Le Touessrok Resort & Spa Hotel
  • Shangri-La's Le Touessrok Resort & Spa Trou d'Eau Douce
  • Shangri-La's Le Touessrok Resort & Spa Hotel Trou d'Eau Douce

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.