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4.0 out of 5

"Nice stroll to the old town with many good restaurants etc. Nice feel to the centre areas etc Try to get room overlooking front courtyard. Do not b ... " More

By a verified traveller on Fri 25 Aug 2017

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Classic Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£84* Per night/room 1 Aug - 2 Aug

Junior Suite, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Classic Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the comfortable beds at Mercure Troyes Centre. During your stay, you're just a quick walk from Champagne (region). Features include free WiFi in public areas, plus a bar and a business centre. This 4-star hotel has 71 rooms over 4 floors. All rooms offer free WiFi and pillowtop beds.

  • Air-conditioned rooms with pillowtop beds, flat-screen TVs and minibars
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast offered for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front-desk safe and a business centre
  • Guests speak favourably about the location and the beds
  • Steps from Champagne (region) and 7 minutes on foot from Centre de Congrès de l’Aube
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Mercure Troyes Centre ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Troyes Centre

Everyone (2)
4 out of 5

Close to centre.

Nice stroll to the old town with many good restaurants etc. Nice feel to the centre areas etc Try to get room overlooking front courtyard. Do not book top floor as limited views due to small windows within the roof structure. Free car park opposite hotel.

Posted by , from uk on 25 Aug 2017

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3 out of 5

Posted by on 19 Dec 2020

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5 out of 5

hôtel accueillant

très bon séjour chambre magnifique et calme petit déjeuner copieux

Posted by , from lure on 30 Dec 2017

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 1475 square feet (137 square metres) and includes conference rooms. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Mercure Troyes Centre. Parking is available for a fee. This 4-star Troyes hotel is smoke free.

  • 1 building
  • 71 guestrooms or units
  • 4 levels
  • 1475 sq ft of conference space
  • 137 sq. m of conference space
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Roissy - Charles de Gaulle Airport (CDG) (189.2 km / 117.5 mi)
  • Train station: Troyes Station (1.6 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Troyes Centre offers 71 forms of accommodation with minibars and a safe. Each accommodation is individually furnished. Beds feature pillowtop mattresses. Flat-screen televisions come with premium satellite channels. This Troyes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Cots (free)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Unique furnishings
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions. Contactless check-in and contactless checkout are available.

  • Cashless transactions are available
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Self-parking fee: EUR 10 per night
  • Pet fee: EUR 10 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Hotel Troyes Centre
  • Mercure Troyes Centre
  • Accor Troyes Centre
  • Mercure Troyes Centre Hotel Troyes
  • Mercure Troyes Centre Hotel
  • Mercure Troyes Centre Hotel
  • Mercure Troyes Centre Troyes
  • Mercure Troyes Centre Hotel Troyes

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.