3 Nov 2020 by Merchant House Team
Thank you for your feedback, we are delighted to hear that you found the Hotel to be in a good location, received our traditional friendly service and indulged in our freshly cooked full breakfast. We hope to welcome you back again
15 Aug 2019 by Merchant House
Thank you for your review; we are pleased to hear you found your room clean and comfortable and that you received our traditional friendly service. We are delighted to hear you made use of our free on-site parking and indulged in our freshly cooked full breakfast. We look forward to welcoming you again.
26 Nov 2018 by Merchant House Team
Thank you Tony for your 5* review; we are delighted to hear you enjoyed a comfortable and great value stay. We hope to welcome you back again soon.
18 Sep 2017 by Merchant House Team
Dear Russ Thank you for your review of The Merchant House Hotel. We are pleased to hear you found the Hotel clean and you recieved our traditional friendly service. We are delighted to hear you enjoyed our Chef's delicious freshly cooked Full Breakfast and found the Hotel to be in a good location to visit Truro City. We look forward to welcoming you back again soon.
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. The business-friendly Hotel VARA also features coffee/tea in common area, a fireplace in the lobby, and laundry facilities. Free self parking is available. This 4-star Truro hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Hotel VARA offers 30 accommodations with complimentary bottles of water and a hairdryer. 25-inch Flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. An iron/ironing board and change of towels can be requested. Housekeeping is provided on request.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property provides to-go breakfast, beverages, and afternoon treat. Check-in ends strictly at 7 PM and guests are advised to provide an estimated arrival time.
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitiser and cashless payment methods are available for all transactions. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
