15 Aug 2019 by Merchant House
Thank you for your review; we are pleased to hear you found your room clean and comfortable and that you received our traditional friendly service. We are delighted to hear you made use of our free on-site parking and indulged in our freshly cooked full breakfast. We look forward to welcoming you again.
26 Nov 2018 by Merchant House Team
Thank you Tony for your 5* review; we are delighted to hear you enjoyed a comfortable and great value stay. We hope to welcome you back again soon.
18 Sep 2017 by Merchant House Team
Dear Russ Thank you for your review of The Merchant House Hotel. We are pleased to hear you found the Hotel clean and you recieved our traditional friendly service. We are delighted to hear you enjoyed our Chef's delicious freshly cooked Full Breakfast and found the Hotel to be in a good location to visit Truro City. We look forward to welcoming you back again soon.
Merchant House offers its guests coffee/tea in common area, a fireplace in the lobby, and laundry facilities. Public spaces have free WiFi. Free self parking is available. This 4-star Truro guesthouse is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Merchant House offers 30 forms of accommodation with coffee/tea makers and a hairdryer. Digital televisions are provided. This Truro guesthouse provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
The front desk is open daily from 8:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Contactless check-out is available.Individually wrapped food options are available for breakfast.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.