19 Apr 2021 by Joaquin Vilchis
Thank you very much for your comments, you make us better and better, we take each of your comments into account and we promise that your next visit will be better. It was a pleasure to have you in our hotel Cordial hugs
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and tour or ticket assistance are also featured at Kai Tulum. This 3.5-star Tulum hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free parking nearby
Kai Tulum offers 11 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down duvets and premium bedding. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers. Additionally, rooms include a ceiling fan and blackout curtains. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 10:30 AM.
Kai Tulum has a restaurant on site.
A hosted evening meal is available for a surcharge daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 8:00 PM. Front desk staff will greet guests on arrival.
Kai Tulum offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 9:00 AM - 8:00 PM.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.