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Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Jungle View Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Tent

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Serena Tulum - Adults Only, you're just a quick walk from SFER IK. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.

  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the beach bar
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 13 minutes by foot from Tulum Beach and a 1-minute drive from Tulum National Park

Property Features

Serena Tulum - Adults Only offers its guests an outdoor pool and a fitness centre. You can enjoy a drink at the beach bar. Free breakfast is available daily. Public spaces have free WiFi. Spa services, a terrace, and tour or ticket assistance are also featured at Serena Tulum - Adults Only. Self parking is free. This 3.5-star Tulum hotel is smoke free.

  • 1 floor
  • 21 guestrooms or units
  • Built in 2018
  • Local cuisine
  • Breakfast available (free)
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
  • Bar on the beach

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Serena Tulum - Adults Only offers 21 air-conditioned accommodations with minibars and a safe. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Air conditioning
  • Unique decor

Food & Drink

Guests are served a free local cuisine breakfast daily from 8:00 AM to 11:00 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Serena Tulum - Adults Only

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. Contactless check-in is available.

  • Noise-free rooms not guaranteed
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Minimum guest age is 18
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Hotel Names

  • Hotel Serena Glamping
  • Serena Glamping Tulum
  • Serena Glamping
  • Serena Tulum Adults Only
  • Serena Tulum Adults Only Tulum
  • Serena Tulum - Adults Only Hotel
  • Serena Tulum - Adults Only Tulum
  • Serena Tulum - Adults Only Hotel Tulum

You should know

  • Pool access available from 9:00 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.