Where do I start...I have no idea how anyone has given this place good reviews; they must have really low standards. I really cannot believe this is considered a 5 star hotel. It’s a 2 star hotel with a couple swimming pools. Stayed here 3 days. Upon check-in they asked me to have a seat and said they’d get me a drink while I wait; that drink never arrived, but no big deal. They put me into a room with an AC that would only run on low. I called reception and they send the maintenance guy to work on it- then he tried to convince me that it was on max and that’s just how it is. Finally after making me wait hours while they worked on it they finally agreed to put me into another smaller room with a functional AC. However, even their functional AC on max isn’t capable of really cooling down the room that much. Paid for half board so that I could have the convenience of having dinner at the hotel. Both lunch and dinner are the poorest buffets I have ever seen...2 star hotels offer better quality food. $40 (120 dinar) on top of your initial hotel fee ahead of time or 200 dinars at the door. You get 2 short buffet lines. One w/ salad, cake, fruit and another with rice, and meat. Here’s the funny part- drinks are not included (don’t mean alcohol) I got a coke and a water - charged me 12 dinars! You can get an excellent dinner outside for 50 dinar. Breakfast also poor. Coffee ran out and the waiter tipped the canister/grainy leftovers into a dirty cup for me. Overall a terrible hotel.