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Reviews

4.1 / 5Very Good
123 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Polytechnic University of Turin
    15 min walk
  • Popular Location
    Valentino Castle
    18 min walk
  • Popular Location
    Valentino Park
    19 min walk
  • Airport
    Turin (TRN-Turin Intl.)
    18 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-01-24. Try updating your dates to see prices for your trip.

    About this area

    Turin

    Located in Turin's Historic Centre neighbourhood, Hotel Lancaster is in the city centre and connected to the airport. Notable landmarks in the area include Piazza San Carlo and Piazza Castello. Looking to enjoy an event or a game? See what's going on at Stadio Olimpico Grande Torino or Torino Palavela.

    Popular Location

    What's nearby

    • Polytechnic University of Turin - 15 min walk
    • Via Roma - 15 min walk
    • Valentino Castle - 18 min walk
    • Valentino Park - 19 min walk
    • Molinette Hospital - 3 min drive

    Getting around

    • Nizza Station - 8 min walk
    • Turin Porta Nuova Station - 15 min walk
    • Turin (TRN-Turin Intl.) - 18 min drive

    About this property

    Hotel Lancaster

    Along with a bar/lounge, this smoke-free hotel has coffee/tea in a common area and a meeting room. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 83 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find flat-screen TVs with satellite channels and first-run films, and other amenities include room service and coffee makers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Parking nearby: EUR 13 per night
    Return airport shuttle (surcharge)

    Food and drink

    Free buffet breakfast available daily 7:00 AM–10:30 AM
    1 bar
    Room service available
    Coffee/tea in a common area

    Family friendly

    Dry-cleaning service
    Laundry facilities
    Soundproofed rooms

    Conveniences

    Lift
    Free newspapers in reception
    Front-desk safe
    Library

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Tour/ticket assistance

    Languages spoken

    English
    French
    German
    Italian
    Spanish

    Business services

    1 meeting room

    Outdoors

    Terrace

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning

    Bathroom

    bathtub or shower
    Bidet
    Free toiletries
    Hairdryer

    Entertainment

    TV/satellite channels
    first-run films
    flat-screen TV
    pay films

    Food and drink

    Coffee/tea maker
    Minibar

    More

    Desk
    Phone
    Safe
    Soundproofing
    4.1

    Very Good

    5 - Excellent
    42
    4 - Good
    63
    3 - Okay
    12
    2 - Mediocre
    2
    1 - Poor
    4
    4.3
    Cleanliness
    4.3
    Service and Staff
    4.1
    Amenities
    4.1
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Stayed 1 night in Dec 2019

    2/5

    • Liked: Cleanliness, property conditions & facilities, room comfort
    • Disliked: Staff & service

    A decent stay spoiled

    The hotel is older but in good condition and very clean. The area is not particularly interesting, and nearby restaurant options are fairly limited. One significant problem, however, was that, when I checked out, the desk clerk refused to believe that I had pre-paid my room and made me pay again, despite the fact I had received the message from hotels.com confirming my payment. Figuring I would settle the matter later, I left the hotel to see Turin but had the hotel hold by bag for pick up later. When I returned to get my luggage, another desk clerk said I had created some doubt in his colleague, who had done some research after I left and discovered that the room had already been paid via expedia. The desk clerk handed me an envelope in cash for the room charge they had forced me to pay earlier in the day (which also was different from what I paid online). Needless to say, this experience was unpleasant and left me wondering whether the problem was just incompetence on the part of the hotel or something more corrupt, particularly when the desk clerk insisted on giving me the refund in cash rather than just cancelling the credit card charge I had made in the morning. The explanation that the charge had already been submitted and could not be withdrawn did not make sense. Hotels.com might want to do some investigating, especially if this property has seen a similar incident in the past.

    Stayed 1 night in Nov 2019

    3/5

      This traveller didn’t leave comments with their review
      Stayed 1 night in Sep 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Great Hotel With Free Breakfast

      Hotel Lancaster was great! Super easy check-in, nice concierges, clean room, comfortable bed, and the free breakfast was really nice. Only stayed for 1 night but wish I was there longer. Just make sure you're comfortable with the location, as its a bit of a walk to the center.

      Stayed 1 night in Sep 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Good location for access to the Center and to the Politecnico. Fast access to taxi services. A good restaurant nearby. A grocery store opened 24 hours at a 5 minutes walk.

      Stayed 6 nights in Jun 2019

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