22 Jan 2019 by Novotel Twin Waters Resort
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This property is closed from 28 July 2020 to 10 October 2020 (dates subject to change).
The following facilities or services will be unavailable from September 1 2020 until further notice:
Due to COVID-19, this property’s food and beverage options may be limited.
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Novotel Sunshine Coast Resort Hotel such as the outdoor pool and the hot tub. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi and wired Internet are free in public spaces. This beach hotel also offers a fitness centre, a garden and a terrace. Free self parking is available. This 4-star Sunshine Coast hotel is smoke free.
Available in some public areas: Free WiFi , Free wired Internet
Free self parking
Novotel Sunshine Coast Resort Hotel offers 361 forms of accommodation with a hairdryer and an iron/ironing board. Televisions come with satellite channels and pay-per-view films. Business-friendly amenities include desks and telephones. Cots/infant beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Nouveau Restaurant – This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
SOLA – This bar is located by the pool. Happy hour is offered. Open daily.
Deli Cafe – On-site café. Open daily.
Room service (during limited hours) is available.
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Twin Waters Day Spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitisation practices of ALLSAFE (Accor Hotels) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines and the Intertek Cristal (third-party expert - Global) sanitisation guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.