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5.0 out of 5

"The hotel is amazing, the staff can’t do enough for you and the facilities are great. We liked it so much that this is our second time staying here, w ... " More

By a verified traveller on Sat 26 Oct 2019

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Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£105* Per night/room 24 Jun - 25 Jun

Villa (Valley)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Villa, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Villa (Pool)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Alila Ubud. Bali - CHSE Certified's great location. During your stay, you'll be close to Campuhan Ridge Walk. Free WiFi in public areas, free valet parking and a free area shuttle are available. Built in 1996, this 5-star hotel has 74 rooms over 2 floors. All rooms offer free WiFi and fireplaces.

  • Air-conditioned accommodations with fireplaces, balconies and iPod docking stations
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body wraps, body scrubs or massages at Spa Alila
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes complimentary bicycles, yoga classes and mountain biking
  • Guests have great things to say about the size of the guestrooms and the pool
  • 4.6 mi (7.4 km) from Campuhan Ridge Walk and 4.8 mi (7.7 km) from Pura Dalem Ubud
  • Free local-area shuttle service

Alila Ubud. Bali - CHSE Certified ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Alila Ubud. Bali - CHSE Certified

Couples (1)
5 out of 5
The hotel is amazing, the staff can’t do enough for you and the facilities are great. We liked it so much that this is our second time staying here, we made sure after our 1st visit to Bali that we’d come back here for a few nights when in the area.

Posted by on 26 Oct 2019

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Comment from Hotel Management

30 Oct 2019 by JP Alfonso - General Manager

Thank you so much for your review and rating, and for visiting us for the second time around. We hope we see you again soon!

About the Alila Ubud. Bali - CHSE Certified

Location Desa Melinggih Kelod, Ubud, Bali 80572

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Alila Ubud. Bali - CHSE Certified offers its guests a full-service spa, an outdoor pool, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. Public spaces have free WiFi. A business centre, a meeting room, and a limo/town car service are available. A rooftop terrace, a library, and tour or ticket assistance are also featured at the luxury Alila Ubud. Bali - CHSE Certified. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Ubud hotel.

  • 74 guestrooms or units
  • 2 levels
  • 14 buildings
  • Built in 1996
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Alila Ubud. Bali - CHSE Certified offers 74 accommodations with fireplaces and iPod docking stations. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. Plasma televisions come with satellite channels. Guests can make use of the in-room fridges and minibars. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Fireplace
  • Private balcony
  • Sitting area
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Fridge
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hairdryer available
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 6:30 AM to 10:00 AM.

Plantation Dining restaur – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Free bicycles on site
  • Mountain biking on site
  • Yoga classes/instruction on site

Spa Services

Spa Alila has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Guests under 11 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Minimum age to access spa is 11
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 17

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Alila Ubud. Bali - CHSE Certified offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Alila Ubud. Bali - CHSE Certified

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 2
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: USD 25 for adults and USD 15 for children (approximately)
  • Airport shuttle fee: USD 48 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alila Hotel
  • Alila Hotel Ubud
  • Alila Ubud
  • Ubud Alila
  • Alila Ubud Bali/Payangan
  • Alila Ubud Gianyar
  • Alila Ubud Hotel Gianyar
  • Alila Ubud Hotel
  • Alila Ubud. Bali
  • Alila Ubud Bali Chse Certified
  • Alila Ubud. Bali CHSE Certified
  • Alila Ubud. Bali - CHSE Certified Ubud
  • Alila Ubud. Bali - CHSE Certified Hotel

You should know

  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.