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The property is closed during September, October, November, December and January.
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Ayuterra Resort - CHSE Certified offers its guests an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour or ticket assistance, and a garden are also featured at the business-friendly Ayuterra Resort - CHSE Certified. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Ubud hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Ayuterra Resort - CHSE Certified offers 3 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas. 42-inch Flat-screen televisions come with satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to noon.
Ayuterra Resort – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 11 PM. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:30 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.
Ayuterra Resort - CHSE Certified offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7 AM - 11 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast and through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
