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5.0 out of 5

"Couldn't be happier with our choice of place of stay - great location, friendly staff, convenient, clean, amazing food, I can't fault anything. The ph ... " More

By a verified traveller on Mon 05 Sep 2016

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Impressive Forest Suite Twin Bed

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£131* Per night/room 1 Dec - 2 Dec

Impressive Forest Suite (Domestic ID/ KITAS/ KITAP Holder Only)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Heavenly Pool Villa King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Heavenly Jacuzzi Villa King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Impressive Forest Corner Suite King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Heavenly Pool Villa (Domestic ID/ KITAS/ KITAP Holder Only)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Maya Ubud Resort and Spa - CHSE Certified. During your stay, you're just a quick walk from Lesser Sunda Islands. Enjoy features like free WiFi in public areas, free valet parking and a free area shuttle.

  • Free Wi-Fi (speed: 50+ Mbps)
  • Free valet parking and self-parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with reflexology, massages or aromatherapy at Spa at Maya
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and bicycles to rent
  • Guests speak favourably about the pool and the location
  • Steps from Lesser Sunda Islands and a 2-minute drive from Peliatan Palace
  • Free local-area and shopping centre shuttle service

Maya Ubud Resort and Spa - CHSE Certified ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Maya Ubud Resort and Spa - CHSE Certified

Everyone (3) Family (1)
5 out of 5

In conclusion - PERFECT!

Couldn't be happier with our choice of place of stay - great location, friendly staff, convenient, clean, amazing food, I can't fault anything. The photos that you see on the website are exactly what you see there - no filter! If you ever get a chance to go Bali, this is the place to stay! The breakfast buffet food alternates everyday and includes pancakes, french toast, chicken/veg/lamb martabak, exotic fruits, yoghurt, muesli, fresh juice, noodles, porridge, etc... you will never get bored. The restaurant is also placed facing out to the open rainforest where you will literally lose track of time. There is an hourly free shuttle service that you can take to the city centre (10mins away). Alternatively, if you miss the shuttle, the hotel staff can book taxis for you for IDR80,000 to the city but on return, we always got a local taxi for IDR50,000 and this worked for us but maybe you will have your own driver during your stay. The rooms are clean and bedding/towels can be changed everday if you like. We were lucky to get a ground floor room as it was so convenient to the gift shops, reception/lobby, pool and restaurants. The staff are super attentive and will try their best to fulfill you needs. If you have any questions, they would always be happy to help! It definately deserves the amazing reviews and list of awards that they've achieved. For my next visit to Bali, I'd definately consider Maya Ubud, why look anywhere else?

Posted by on 5 Sep 2016

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5 out of 5

Posted by on 17 Mar 2019

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Comment from Hotel Management

24 Apr 2019 by Romy

Your excellent review star rating truly makes our day. Thank you

5 out of 5
It was absolutely amazing, best and most beautiful hotel since a long time. Very calm and relaxing environment and the staff is very friendly and aware. Food and drinks are expensive but totaly worth it. We will be back soon..

Posted by on 4 May 2017

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5 out of 5

Extraordinaire séjour

Emplacement de rêve (pour une fois pas de perspective de plage de sable blanc mais une forêt primaire et deux vallons où coulent des rivières ; grande préoccupation de l'intégration dans le site : vues magiques des salles de repas, des piscines et des villas. Les chambres sont plus banales surtout en ce qui concerne la vue. Le restaurant est un peu cher relativement au rapport qualité /prix de l`hôtellerie.

Posted by on 9 Jan 2013

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About the Maya Ubud Resort and Spa - CHSE Certified

Location Jalan Gunung Sari, Peliatan, Ubud, Bali 80571

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Maya Ubud Resort and Spa - CHSE Certified offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a fitness centre. There are 3 restaurants on site. Business amenities include a business centre and a meeting room. WiFi is free in public spaces. A kids' pool, spa services, and a terrace are also featured at the luxury Maya Ubud Resort and Spa - CHSE Certified. An area shuttle within 5 kilometers and A shopping centre shuttle are free. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Ubud resort.

  • 108 guestrooms or units
  • 3 levels
  • 3 dining venues
  • Built in 2001
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Lift
  • Smoking in designated areas
  • 1 conference room

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Free area shuttle within 5 kilometers and shopping centre shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Maya Ubud Resort and Spa - CHSE Certified offers 108 accommodations with minibars and a safe. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas and includes day beds and desk chairs. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. This Ubud resort provides complimentary wireless Internet access, with a speed of 50+ Mbps. 49-inch Smart televisions come with cable channels. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony
  • Sitting area
  • Minibar
  • Day bed
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Fridge
  • Coffee maker
  • Combined shower/bath
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout curtains
  • Climate control
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Toothbrush and toothpaste
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

Maya Ubud Resort and Spa - CHSE Certified has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness centre.

Children aged under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 17 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Tennis lessons on site
  • Golfing nearby

Spa Services

Spa at Maya has 2 treatment rooms, including rooms for couples. Services include body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Reflexology
  • Body treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 15

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests booked in a "Domestic ID/KITAS Holder Only" room type must present a valid ID card, KITAS permit, or KITAP permit at check-in. The hotel reserves the right to amend the room rate if valid proof is not provided.

This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Maya Ubud Resort and Spa - CHSE Certified offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 67 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Maya Ubud Resort and Spa - CHSE Certified

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash.

For guests' safety, the property includes a first aid kit in all accommodation.

  • Car recommended
  • Staffed front desk
  • Children stay free: Maximum age 11
  • Property is not currently implementing any enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Debit cards
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 18 for adults and USD 18 for children (approximately)
  • Airport shuttle fee: USD 54 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 67 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Maya Resort Ubud
  • Maya Ubud
  • Maya Ubud Resort
  • Resort Ubud
  • Ubud Maya
  • Ubud Maya Resort
  • Ubud Resort
  • Maya Ubud Hotel Ubud
  • Maya Ubud Resort And Spa
  • Maya Resort
  • Maya Ubud Resort Spa
  • Maya Ubud Resort Spa
  • Maya Ubud Chse Certified Ubud
  • Maya Ubud Resort Spa CHSE Certified
  • Maya Ubud Resort and Spa - CHSE Certified Ubud

You should know

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.