Excellent check in, arrived early at 11:00 am and they rearranged my room no 6 within half an hour.
Nice room but some low level improvements would make for a better experience. No chargeing points for phones when you only have usb lead. Dated tech in hotel and poor wifi in areas.bad stain on bed was worrying, no area to relax in hotel as all bar taken up with afternoon tea clients. Other opt the coat of arms
Room was cold. Fire not lit and 3 degrees outside. Had to leave early for business and the wonderfull woman on reception went the extra mile and arranged a food bag to go... big thanks to the staff.