25 Aug 2018 by Varun
Dear Guest, Greetings from Shiv Niwas Palace, Udaipur. Thank you very much for the amazing review on Ebookers. We are glad that you enjoyed the accommodation of the hotel. We will definitely take into consideration your suggestion. It has certainly helped us identify weak spots and will surely help us as we strive to provide you with the better services. Hope to see you soon.
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and a meeting room. Public spaces have free WiFi. Event space at this hotel measures 18299 square feet (1700 square metres) and includes conference rooms. An outdoor pool, a rooftop terrace, and tour or ticket assistance are also featured at the luxury Shiv Niwas Palace by HRH Group of Hotels. A shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service are available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star Udaipur hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking
Shiv Niwas Palace by HRH Group of Hotels offers 36 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LED televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries. This Udaipur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Paantya – This poolside fine-dining restaurant serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.
Palki Khana – This café serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The Pool Deck – This poolside restaurant serves dinner and light fare. Open daily.
Panera – On-site bar. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Shiv Niwas Palace by HRH Group of Hotels offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
The property is a member of Heritage Hotels of India.