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Reviews

4.2 / 5Very Good
288 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Gateway Theatre of Shopping
    7 min walk
  • Popular Location
    Umhlanga Hospital
    11 min walk
  • Popular Location
    Umhlanga Lighthouse
    4 min drive
  • Airport
    Durban (DUR-King Shaka Intl.)
    14 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-02-19. Try updating your dates to see prices for your trip.

    About this area

    Umhlanga

    Located in Umhlanga, aha Gateway Hotel is in the business district and on the boardwalk. UShaka Marine World is a popular attraction and the area's natural beauty can be seen at Umhlanga Rocks Beach and Durban Beach. Travelling with kids? Consider Japanese Gardens and Mini Town.

    Popular Location

    What's nearby

    • Gateway Theatre of Shopping - 7 min walk
    • Umhlanga Hospital - 11 min walk
    • Umhlanga Lighthouse - 4 min drive
    • Umhlanga Lagoon Nature Reserve - 4 min drive
    • Umhlanga Rocks Beach - 5 min drive

    Getting around

    • Durban (DUR-King Shaka Intl.) - 14 min drive

    Restaurants

    • Where to eat
    • On-site dining venue – Serves breakfast, lunch and dinner.

    About this property

    aha Gateway Hotel

    A water park (surcharge), a restaurant and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace and a conference centre are on-site. All 146 rooms offer free WiFi, room service (during limited hours) and LCD TVs with satellite channels. Guests will also find rainfall showerheads, free bottled water and hairdryers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Free nearby parking
    Self parking: ZAR 35 per night
    Extended parking: ZAR 35.00 per night
    Limited parking spaces
    Parking height restrictions apply
    24-hour return airport shuttle (surcharge)
    Local area shuttle (surcharge)

    Food and drink

    Buffet breakfast available for a fee daily 6:30 AM–10 AM: ZAR 180 per person
    1 restaurant
    1 bar
    Room service available

    Things to do

    Outdoor pool
    Water park access (surcharge)

    Family friendly

    Babysitting/childcare (surcharge)
    Dry-cleaning service
    In-room childcare (surcharge)
    Laundry facilities
    Outdoor pool

    Conveniences

    Lift

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Wedding services

    Languages spoken

    English
    Hindi

    Business services

    Business centre
    Meeting rooms
    Conference centre

    Outdoors

    Rooftop terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Wheelchair-accessible parking

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains

    Bathroom

    Bathroom (partially open)
    Free toiletries
    Hairdryer
    Rainfall showerhead

    Entertainment

    LCD TV
    satellite channels

    Food and drink

    Free bottled water

    More

    Connecting rooms available
    Desk
    Iron/ironing board (on request)
    Laptop-compatible safe
    Phone
    4.2

    Very Good

    5 - Excellent
    128
    4 - Good
    116
    3 - Okay
    28
    2 - Mediocre
    12
    1 - Poor
    4
    4.4
    Cleanliness
    4.2
    Service and Staff
    4.5
    Amenities
    4.3
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The property has walking access to the gateway shopping mall, a great bonus with exclusive shops and places to eat. Parking is also available. The rooms are modern and clean

    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Excellent service, and close to amenities

    Stayed 5 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Excellent hotel

    Beautiful hotel well positioned in Umhlanga Ridge. Very comfortable superior room, bath strangely positioned in the room. Very good breakfast with a wide selection of hot and cold items.

    Stayed 1 night in Jan 2020

    2/5

    • Disliked: Staff & service, property conditions & facilities

    Not very happy been peak time

    Just wanted to say how my holiday turned out .on the 1st night the aircon was not working and they gave me a fan to use .my wife and I are people that cannot sleep without aircon .when I phoned reception they said they can only help in the morning and also they could NOT move me into another room.I really felt that my one night was not worth it and I should definitely get a refund or a free night since I was put in so much of inconvenience. Also when we went down for breakfast and we wanted to know if the potatoes we fried in the same oil as the other food as we are muslims and we are worried about eating haraam food .the staff were very rude and they laughed at us.Then also one of the days when we came back to the room there was a lady that came out of the toilet and she had her own card to the room.She did not even say anything to us to say that she was just checking if everything was in order but rather hurried out of the room.How can people just enter the room at any time,what about our personal belongings. Just to mention also that the aircon also troubled for one more day after that .Also one of the lifts were not working and this also was very irritating and inconvenient because been peek time in December and have to wait for some time for the one lift to come .Also after I checked out and the hotel called me for some feed back,and they told me that how is it possible that your family is here and they dont have any complaints and that we had such a bad time .

    Stayed 5 nights in Dec 2019

    4/5 Good

    • Liked: Staff & service, property conditions & facilities, room comfort

    Nice

    Nice hotel overall as long as you have a room on the back since there is lots of traffic noise. Great breakfast and good service from all staff. Only disappointment was the pool that does not deserve to be called a pool...

    Stayed 14 nights in Nov 2019

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