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Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£49* Per night/room 26 Oct - 27 Oct

Deluxe Double or Twin Room, Ensuite, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Quadruple Room, Multiple Beds, Non Smoking, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Quadruple Room, Multiple Beds, Ensuite, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Ensuite, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The breakfast at Coastlands Umhlanga Hotel and Convention Centre gets good marks from our customers. During your stay, you're just a quick walk from Gateway Theatre of Shopping. Free WiFi in public areas, a full-service spa and an outdoor pool are available. Built in 2010, this 4-star hotel has 136 rooms over 10 floors. Each room includes amenities such as free WiFi and a deep-soaking bathtub.

  • Air-conditioned rooms with deep-soaking bathtubs, 24-hour room service and flat-screen TVs
  • Free WiFi
  • Enjoy ocean views while dining at Saffron Restaurant
  • To-go breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, aromatherapy or massages at Fleur De Lis Spa
  • Services include supervised activities for kids, dry cleaning/laundry and concierge services
  • On-site recreation includes a health club
  • Guests speak favourably about the size of the guestrooms and the value of their stay
  • 7 minutes by foot from Gateway Theatre of Shopping and a 4-minute drive from Umhlanga Rocks Beach
  • Airport, railway station and shopping centre shuttle service available for a fee

Coastlands Umhlanga Hotel and Convention Centre ratings based on 1 verified reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Coastlands Umhlanga Hotel and Convention Centre

Everyone (1)
2 out of 5
Nowhere did bookers advertise that the hotel was halal and so we were not able to have any bacon, pork sausages etc. All the usual breakfast favourites we enjoy, very disappointing and dishonest. The room itself was great but the staff were unfriendly and unhelpful.

Posted by on 23 Dec 2018

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Comment from Hotel Management

2 Jan 2019 by Marketing Manager

Thank you for staying at Coastlands Umhlanga Hotel. We appreciate your feedback. As we cater for all religious groups, we unfortunately fo not serve any ports items, however - there is a large number of substitute meat dishes available. We apologise for the inconvenience as a result of that and we look forward to welcome you again in the near future.

About the Coastlands Umhlanga Hotel and Convention Centre

Location 329 Umhlanga Rocks Drive, Umhlanga, KwaZulu-Natal 4319

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

The property will be renovating from 01 August 2020 to 31 October 2020 (completion date subject to change). The following areas are affected:

  • Swimming pool

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

Coastlands Umhlanga Hotel and Convention Centre offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a limo/town car service. Spa services, multilingual staff, and coffee/tea in common area are also featured at the family-friendly Coastlands Umhlanga Hotel and Convention Centre. An airport shuttle (available 24 hours), a beach shuttle and a train station drop-off service are available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this Art Deco Umhlanga hotel.

  • 1 building
  • 136 guestrooms or units
  • 10 levels
  • Built in 2010
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Supervised kids' activities (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Durban (DUR-King Shaka Intl.) (19 km / 11.8 mi)
  • Property shuttles: Airport shuttle, train station pick-up, cruise terminal shuttle, beach shuttle, theme park shuttle, and shopping centre shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Coastlands Umhlanga Hotel and Convention Centre offers 136 forms of accommodation with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. 42-inch Flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers. This Umhlanga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Deep-soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 10:30 AM.

Saffron Restaurant – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a health club.

  • Health or beauty spa nearby

Spa Services

Fleur De Lis Spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Minimum age to access spa is 12
  • Reflexology
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. 24-hour train station shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Train station transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines and the Intertek Cristal (third-party expert - Global) sanitisation guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: ZAR 185 for adults and ZAR 185 for children (approximately)
  • Airport shuttle fee: ZAR 350 per person (one-way)
  • Airport shuttle fee per child: ZAR 150 (one-way), (from 4 to 11 years old)
  • Self-parking fee: ZAR 60 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Coastlands
  • Coastlands Umhlanga Hotel Convention Centre
  • Coastlands Hotel Umhlanga
  • Coastlands Umhlanga
  • Coastlands Umhlanga Hotel
  • Umhlanga Coastlands
  • Umhlanga Coastlands Hotel

You should know

  • Coastlands Umhlanga Hotel and Convention Centre offers transfers from the cruise terminal, airport, and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.